Hotel Indy, Indianapolis, a Tribute Portfolio Hotel

While we found the staff to be friendly and helpful, the problem with the hotel is the location. It is right next to the bus station, and on a busy street (S. Delaware) that has LOUD cars and motorcycles racing by at all hours of the night. In addition, there is a lot of homeless people around the building. There is an abandoned building across the street on E. Washington and a number of homeless hang out there. We also saw a guy on drugs bent over and just standing there in a daze. I realize that the hotel can't do much about it, but I wouldn't stay there again. Rooms were also very cramped.

Great location, out standing service, smaller hotel and everything done right.

Exceptional

Front desk very helpful. Convenient location. Very nice stay.

Superb

I absolutely loved the whole room in general! The concrete ceiling was cool to look at! The shower was amazing and I got a robe to go along with it that was pretty comfortable! Not the greatest view from my room, but the view from the 6th floor bar was amazing, and even more amazing at night! A little bit of a walk due to being a few blocks from monument circle, but Indy is a much safer town, and it’s always growing, and they continue to clean it up, so it’s worth it! Having to hold my room key on the sensor for “4 seconds” (more like 10 seconds) to operate the elevator. Also, my room key didn’t work at first, so I stood in the elevator for a long while trying to get it to work, and it was extremely stuffy. But I got a new one and a load of apologies for it. Besides that, the place was a great room!

Enjoyed the modern, abstract decor. The room was very nice, clean and seemed well maintained. Staff were very friendly and helpful. At no fault of the hotel, the police activity was at a maximum while we were there. I appreciated the sound machine that was in the room! We did not eat at the hotel. We did visit the rooftop bar and it was very nice.

Hotel is awesome! Rooms clean. Bathrooms big. Main floor and rooftop bars were very nice. Staff were super friendly. In walking distance to many things. Will definitely come back here.

Always a clean room!

Exceptional

Very good

Sorry to say the pillows were flat and not very comfortable. The breakfast was overpriced for what we received, and they were completely out of fruit.

The rooms were great and the staff was friendly. Make sure you eat in the hotel restaurant called fire for dinner and check out Jay the bartender. He is a cocktail savant. Tell him what you like and he will tell you what you need.

Exceptional

It was welcoming and people were friendly. I would say I would stay there again. Did not get to experience breakfast or the main bar. However, the sixth floor club was pretty fun with a good DJ and good drinks, but the drinks were pricey so beware. The room was extremely clean and the bed was great. Bathroom was awesome. Really nice shower. I would stay here again for sure.

Front desk staff were very helpful very clean hotel I will definitely come again

I love this hotel, honestly the staff incredible, like amazing! We stayed for a play and stay at another Marriott hotel and it was horrible and once we transferred to this hotel it was like night and day. Sandie at the front desk has impeccable customer service and the hotel was conveniently located to activities. I mean they have a roof top bar, great breakfast, great room (spacious), water bottles and hot chocolate at the front. When we come back for nationals, this is where we’d stay.

When we arrived we saw that it only has a valet lot on site, which wasn't unexpected but keep in mind that this will be an additional cost on an already spendy stay. However, once we entered the lobby, the gentleman behind the desk informed us that they were sold out on the room we had booked...we had booked 4 weeks ago. Instead of a double queen we had planned for us and our teenaged daughter, they could offer us a suite and an air mattress. Not a pullout...a literal air mattress...for a $400. However, our suite was a suite in name only as it was literally just a larger room that had enough floor space to house an air mattress. The entire room was a billboard for microtransactions. $6 Fiji water, $5 regular sized candy bars, a small bottle of low tier wine that held two-glasses worth for $25. Our mini fridge was fully stocked. However, nothing else will fit in the fridge so forget about storing left over dinner or other items. Our room also had a massive crack in the window and overlooked the bus station...fancy! I'm not one who asks for compensation when something isn't right, but not once were we floated a discount, comped parking or even drink tickets for the bar. I'm just taking this as an expensive lesson in choosing to not stay here again.

Nice place, cool rooftop bar and great staff. Property dated a bit but still a great place.

Superb