The IAH Houston Hotel

Outdated rooms, no clear communication wih guests regarding amenities like shuttle bus.

Breakfast was plain not what you would expect from a hotel. There was only hard boiled eggs, biscuit with sausage and egg, cereal, and toast.

The hotel used to be Hyatt. It's a little hard to find since it's a little hidden but it was worthwhile staying there. Price was very reasonable. Room is spacious. It had two full size beds and a sofa sleeper. It was decorated nicely. Plenty of security cameras throughout the building so we felt safe. Not sure what happened with WiFi; it was not offered or not available. The air conditioner kept the room cold but our AC unit made a little noise like the "artificial rain" instrument. Beds were a little soft but the linens were clean. Water pressure was really good on second floor, a little too strong. Breakfast was simple. Eggs, sausage, cereals, oatmeal, apples, mixed fruit, biscuits or waffles. Pets are not allowed. Expedia listing is wrong saying they are allowed. Had to make other arrangements back home for our dog. We enjoyed the time we spent there since it wasn't crazy busy. It was nice and quiet. I would stay here again if I was in the area.

Using GPS to get to the property parking lot will take you to a dead end street that has been blocked off. Use the FedEx Store address of 315 N Sam Houston Pkwy E, Houston, TX 77060. Slow down and turn right at the very next right turn. At night, you can read Hyatt Place under the sign covering for The IAH Houston Hotel. The hotel is behind the FedEx Store. Continue driving through the gate. It's normal for there to be very few vehicles in the parking lot.

Rusty bathrooms fixtures , extremely dusty

Clean rooms, great service.

I was shocked at how nice the setup was for the rooms & for the price. I enjoyed my stay. The breakfast was good especially the fruit. The only thing is I wish there was a microwave in the room & ice machines on each level. I had to keep going down to the 1st level

Property was alright The location. Pictures online look better

the rooms were clean overall. there was a few disappointments. room 214 on the second floor, the mattress was overused. where the body lays, you slept in what felt like a hole and the metal bottom frame made lots of screeching noise when getting comfortable in bed. the air conditioner was rowdy and loud. the shower did not have a door or curtain. just a glass that covered just enough where the water stream splashed on the shower floor. no hair dryer in room. also expedia says “pet friendly,” but it is in fact not. they have a sign at the front desk that reads “no pets allowed.”

Very poor

Appearance makes all the difference..

Great front desk representative Stephanie. She was incredibly accommodating and helpful. Easy check in. I am a business traveler and it works for our quick business trips.

No microwaves in the rooms. Fitness room is average at best. A lot of the weights are missing. Pool had not been cleaned in a while and had a cockroach floating in it. Cleaning staff were attentive but they don’t throughly clean the rooms. Dog hair on the couch and under it. Definately a dated hotel. Nothing within walking distance. Everything has to be driven to. Not the greatest area. Just an alright place to stay

Only parking is good

No microwave

It was close to my school . My hot water was not working and they did not want to move me yo another room til the next day .

My hot water was not working and they did not want to move me yo another room til the next day .

Service never came no wash cloths or towels on property

Very good for price

Horrible