Hotel ZaZa Houston Memorial City

We enjoyed our stay at the hotel. It was clean. Conveniently located. Great restaurant with good food and drinks

Clean room comfy bed as always.

Amazing property! Beautiful! Great customer service!

Great stay

A wonderful stay and a wonderful experience.

Clean environment NA

Everyone caters very well to my birthday stays ;)

Beautiful hotel. Very well kept. Up-to-date. Our room was large and spacious. The staff were amazingly kind and helpful. Only room for growth is the wonderful TVs are not smart capable. Therefore, no Netflix, U2 Disney, Hulu… No signing into any of your subscriptions only basic TV.

Room was clean, staff was awesome like always, bar is good loved it! But please take someone that prays for the roooooms!

The AC was not working very good in the room. No Wi-Fi

Beautiful place. The bed is comfortable, the shower is relaxing and the staff is very friendly and polite. I always stay here when visiting Houston.

I look forward to staying here again.

The room was OK but not great for the price. Extra daily “amenity” charges by the property were a surprise. We needed to leave a day early and the property wasn’t very helpful. They said I had to work with Expedia and Expedia said I had to work with the property to cancel the last day of my stay. In the end, it was too much hassle and I just paid the extra day. Not a great experience with either Expedia or the property.

TVs are old with basic cable and I was told there was no Wifi available to connect my phone. I would suggest bringing a Roku stick or something like that if you're going to try to watch anything besides basic cable when you're in the room.

Customer service, credit card undisclosed surcharge, valet service and no self parking.

Room Customer service, credit card undisclosed surcharge, valet service and no self parking.

Great service, good food

Exceptional

Superb

We went back to room and looked in the frig. No Chardonnay and just an odd collection of massively overpriced but highly overrated, poorly chosen wines. I went back to downstairs bar, got to two glasses of wine which we enjoyed as we waited to her from our kids who were traveling from different cities. So mostly great but could have been better!