The Moran CITYCENTRE

This hotel does not be served a luxury classification, we supposed to get a complementary bottle of something which was not handed to us, in addition the front desk reception was below average in explaining anything related to the hotel. This hotel classifies for me as 3 stars

We always love booking here for a staycation. It was great as always just the coffee machine wasn’t functioning in our room 420. We didn’t get a chance to try the breakfast so maybe next time

Staff not friendly. Very dry. Just ok stay. Bed was comfortable but ac was not working well.

Wonderful spot for a girls weekend! Clean, great location with wonderful food options all day, shopping.

We enjoyed our stay and would love to stay there again when in Houston. The hotel was amazing and it was very memorable.

Our stay was everything. The staff was so friendly and helpful. This was our very first stay at the Moran but it will not be our last time

Great Stay! Would definitely come back.

I was there for 3 nights and enjoyed every moment. There are so many restaurants within a walking distance. You don't have to leave the area if you don't want to...I wish I could've stayed longer, but will be back again and again

Amazing property! Close to everything. Heads up the incidental hold is $100 per night not $25 like listed on expedia. But the hotel was perfect. Cant wait to stay again

It was an amazing experience. It was absolutely a perfect location . so clean and I loved how it was very organized and hands down a beautiful hotel.

Front desk staff were very accommodating with arranging a late check in for an accompanying guest. Made it much less stressful to the late arriver.

Very satisfied with the location. The hotel seemed new and the room was very spacious and clean. There are stores and restaurants nearby where you can walk around too.

Staff was alright no one really went above and beyond. The area is nice lots to do in the area and easy access to highways to get around town. The room was nice and modern, sheets did smell like they hadn't been changed from the stay before smelled of stale sweat. Bathroom nice good lighting, shower head is strong a little to strong no way to lower the pressure and water would splash out the doors to the floor the handle for the water was all loose so took a second to get temp right. Free parking in the section of the garage but it is a pain when all the spots appear to be taken up mostly by people visiting the city centre area so it takes a while to find a spot maybe if there was a way to section it off. But regardless it was an enjoyable weekend.

Very good

Very good

Since I’m not from the area, I also asked if there was a nearby convenience store where I could purchase basic items. She replied that she didn’t know, which was surprising and unhelpful for a front desk position. This interaction fell well below the standard of basic customer service and left a negative impression.

The real was very clean. There was a problem with the AC in my room but the staff made accommodations and rectified the issue quickly. I will definitely be back. Such a nice area and well kept.

The hotel was really in the center of everything — I would def be back

Always such a great hotel to stay at!

I stayed with 3 girlfriends overnight in two separate rooms and we all loved our time at The Moran! From the valet attendant to the staff during check-in to check-out, everyone was so friendly and helpful. During the check-in process, we asked if they could put us all on the same floor and they immediately accommodated our request. The bed linens were divine! We had drinks in the bar and again, the staff were wonderful!! Indulge yourself with a chocolate martini! You’ll thank me for the suggestion! Great fun for us four 75 year olds spending a night on the town in Citycentre!