Holiday Inn NW Houston Beltway 8 by IHG

Good stay nice property really enjoyed

Very nice property and clean.

Great value for the money. No complaints.

great stay we would consider staying at the same hoyel

We stayed two days as we went around town. NASA museum and Astros game. Hotel was great. Quiet and clean. Staff was terrific. The breakfast we ordered was really good. Would for sure stay here again without question. Very happy with our stay!

5 stars for all but one survey question. The customer service was wonderful from the front desk to the clerk in the dining hall and even the housekeepers. Our room was clean but the bodywash was out and the bedding needs to be updated or needs lint removal. Other than that I cannot complain. Peaceful, quiet, clean, and friendly place to stay!

Excellent view from the room. The room was large and clean. The staff was friendly and kind. The hotel was clean and smelled great. It was smoke-free, and the check-in was no hassle.

Clean room and great staff

Excellent customer service and clean. I love this hotel!!

I thought it was great other than 2 things.. the first was the pool was way cold definitely not heated and we couldn’t swim. The other issue was when the electric went out they didn’t have a plan or backup generators.. I had a recent heart attack and had to walk up three flights of stairs which took forever and I was holding my chest to my room (definitely scary). Then once in the room, the ac wasn’t working and it was hot as well as no alarm clock to assure I woke up for my early flight. Nothing was offered to me for the inconvenience and when I asked staff they were like normally in weather events they don’t do anything (but they even thought they should). Said maybe call ihg customer service. The other places around them had electric. Seemed specific to the hotel, rain damage to the building caused the outage. Regardless, it’s good client relations to do something for the customer when the hotel was lacking a back up plan. It was beautiful and they even offered a free drink or appetizer. I would gave it prefect but the no backup plan in a disaster sucked.

Excelente

When i booked it said free breakfast and def breakfast was not free.

Convenience and availability

Good

基本上不错，只是房间里面有两盏灯没有灯泡

Breakfast, not good. Rom

Check in went smoothly. Our stay was very comfortable. The front seat staff was very welcoming, and friendly.

The staff was very nice and friendly. The food was sooo good!! One of the housekeepers even helped me with my zipper on my dress! Easy check out! Great Experience!

didn't accept my credit card i booked with didn't stay but got charged

Showers and room Nothing