Hilton Houston Plaza/Medical Center

The hotel was very conveniently located in the Medical District and hotel offered shuttles every 30 min to hospitals. Room was clean and comfortable.

It was everything I expected.. loved the room so big and clean

Perfect stay. Staff friendly and helpful. Hotel was very clean. Definitely will go back.

Everything was good. Nice staff.

Room we stayed in for 3 nights could use some attention to the shower door which was missing the water stop on the bottom. Other than that we had a comfortable stay while in town for medical reasons.

Our day was just OK very disappointing for the area that this hotel is in. The AC was just ok. And found a pill on the floor took pictures but didn't report it. My husband was staying in the hospital across the street and had to get over there early that morning. Housekeeping needs to vacuum better obviously

The property was nice, staff was very helpful I did have roaches in my bed. The staff was quick and helpful with accommodating me for it my stay was cool, food was good.

Exceptional

Nice lobby staff breakfast are so good and the atmosphere was so cool and the bar

Nice lobby staff

Hotel is conveniently located to the medical center , museum and rice village. Staff is professional, friendly, and accommodating to guest needs. Floors/rooms appear to be recently updated. Plenty of sitting space in lobby and bright areas to work. Bar/ food service in both lobby and outdoor pool area . Market in lobby has takeout food and delicious snack and dessert choices. One minor downside is a narrow parking garage shared with another business but elevator is convienet to the lobby once you find a spot. A scannable parking pass is provided for easy in and out. Take those corners slowly and you should be fine. We will be back!

The hotel is dated and the rooms are not well maintained. The location is good but that’s about it.

Very clean Clean

Exceptional

Shuttle to hospitals is convenient.

Its well located within the medical area Thin walls, very noisy, no hot water in the shower, had to shower in the sink.

Exceptional

We have stayed here many times and liked it. However this time they put us on the 17th floor when the 18th floor was under complete renovation (ripping up floors etc). I am talking jack hammers right above our heads to the point that I could not even make a phone call in my room let alone a nap!! When I complained we got moved to a suite on the 14th floor and free lunch. BUT I don't have any idea why they would put anyone on the 17th floor under jackhammers!

Very good

The elevators were under maintenence. Lines were 20 minutes or more to get up to our 14th floor room. Caused us to miss the shuttle and getting back to the hospital several times. My mom is 81 and it was very hard on several people.