Cambria Hotel Houston Downtown Convention Center

My room had just been renewed, & still needed mantainance to check bath valves for the shower.

yes

Room could’ve been cleaner and smell fresher. Staff was okay but dry, everyone seemed tired and worn out. For the amount I paid for a one night stay I could’ve gotten a lot better. Plus the parking was horrible. They had valet but you could barely get to the front of the hotel because the hotel is in the middle of a busy street and the front entrance has construction going on. Also the valet parking was in a sketchy looking parking lot on side the hotel with a huge sign that said they wouldn’t be responsible for your car being broken into.

I contacted the hotel immediately. The front desk staff tried to help, but the manager refused to take my call, never returned my messages, and would not respond despite repeated attempts to resolve the issue. Ultimately, I had to dispute the charge through my bank. To make matters worse, I needed to store my luggage at the front desk for about an hour after checkout and was charged $35. I've stayed at many hotels and have never been charged simply to hold my bags for a short period. Based on my experience with the billing issues, lack of management response, and unexpected fees, I would not stay here again. There are plenty of other excellent hotel options in Houston.

Not what was expected for the price and location.

Great place to stay

Janáe at the front desk was absolutely amazing… she was so patient with me when my card was having issues. Room was amazing… the bed was comfortable and the pillows were great, the thing my son liked the most was the mirror in the bathroom had Bluetooth connectivity.

This is my favorite hotel for doing business in Houston. Reasonably priced. Has a really cool "vibe". I like that it's a historical building with fun nods to the past like the mail chutes that they left in place next to the elevators. It's a perfect distance to the convention center so that I have a nice little walk (less than ten minutes) before the convention. I usually hit Common Grounds coffee shop on my way there.

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The Location and the Hotel is awesome. I just feel that the price that reflects on the Hotels.com doesn't warrant the price.

Perfect location for seeing a MLB game

My son and I stayed two nights during the World Cup. Location is good and walkable to the FIFA fan fest. Room was fine and had everything we needed. It’s a great middle tier hotel and good value for the cost. We had breakfast one morning and it was good. Friendly staff. No complaints.

Excellent staff and clean updated rooms.

Superb

I cannot brag on this hotel enough. This is a five star hotel at very reasonable rates. Perfect downtown location walkable to convention center, Astro Stadium, Irma’s Southwest Restaurant across the street was excellent, lots of hotels in walking range. I felt totally safe in this location. Staff from front desk, to valet workers to restaurant waiter to maids, excellent! We have never been to a hotel where we were 120 percent satisfied until the Cambria! Highly recommend.

Breakfast was great. We had the BLT sandwich and the omelette. Amount of food and taste was great. Highly recommend. Croissant was also nice and toasty and the Everyday platter was fantastic as well. The servers were very nice and courteous. Fantastic atmosphere. Will definitely be back. Everything was great. There was nothing to not like.

This is a beautiful facility with amazing views of the riverwalk. We will definitely be back again! The staff and facilities were outstanding! Less expensive parking. This is Texas, everyone drives a pickup, it is not an oversized vehicle if it is not a dully! It is a cowboy Cadillac!

Exceptional

Close to the Astro Too much money for parking

Great overall experience, I would definitely recommend this hotel to my coworkers, friends and family!