America's Inn Sugarland Stafford

Old house smell, lots of mosquitos inside the room, tv wouldn't turn off which was reported to the front office but nothing was done to fix it.

Did not have hot water in the shower. Unable to take a shower! T.v. in the room would not stay turned off. Had to leave it on all night. Never stay here again.

Pleasant

It's an old property.. management is doing its best to keep it up. Still you will find roaches. There are molds too. All the furnitures has dirtys spots. Carry a bug spray with you and you should be good.

Close to my job Rooms and outside parking lot needs to be cleaned and the lobby smells awful

The room was clean The room smelled musty even though it was clean. No breakfast offered; just coffee.

The room smelled of mildew and there was a cockroach in the bed

Honestly disgusting. The man at the desk lives on property and will stalk women outside of their rooms. He was following me back and I had to shout for my partner because why the heck is someone following me that close!?! Everything. Rooms were dirty, staff was disrespectful, the rooms are sticky. Towels are still brown.

Highly recommend an upgrade and a more pleasant, aesthetic appearance.

Well I can't give a real review of this property. Upon arrival once someone finally came to the front desk, about 5 minutes after arriving, he seemed unsure of how to look up information and what to do. He never found the reservation and suggested that I should not use services like Expedia because they just try to cheat you out of money. Anyway, I was not given a room. After about an hour of messages back and forth with the automated system a person finally called. This person was helpful from all aspects and did get a room at another location nearby. I will never again attempt to reserve at America's Inn and based on the comments from the front desk person if you use a service it is unlikely he will find it. I was not the only person in the lobby waiting with this same issue.

Passable

Exceptional

Exceptional

The pool look inviting so I haven't tried it yet. The staff is friendly and I just realized that they have a small store in the lobby. Phone chargers, boxes, drinks food

Passable

In that light, I write this about America’s inN The staff was incredible to me, especially since I’m disabled and needed help. The room was clean. The furniture was older, but it was well maintained. Sheets were clean. The floors were mopped, and Carmen. The housekeeper was wonderful to me.I have been in other hotels and motels where the furniture has been disgusting the Baymont in Kingwood, the super eight in Kingwood , the super eight in Houston on 58 these look better when you drive up, but the rooms, furniture, and the staff are disgustingly rude staff. America’s Inn place Met the basic needs with a beautiful staff that went beyond the extra mile.

Exceptional

Roaches, smelly, dirty, moldy outside and lumpy bed. I have never been so critical about anything else. Staff was friendly and helpful.

Tv

Everything Nothing