Fairfield Inn & Suites by Marriott Oakland Hayward

clean

Received early checkin. The bathroom looked like it was recently renovated. Nice and clean.

The only issue I experienced was with the TV in my room. It froze on the first night, and while I contacted staff for assistance, they were only moderately helpful in troubleshooting the problem. A few hours later, they offered to move me to another room, but after a 7-hour drive I was too exhausted to pack up and switch rooms. Fortunately, the TV started working again on its own around 2 PM the following day. Aside from that inconvenience, the hotel was comfortable and met my expectations. I would consider staying here again.

Exceptional

Exceptional

Very clean, always a big plus! Reasonably quiet. Would like to see cage-free eggs offered again during continental breakfast. Glad they offer oat milk for hot drinks (coffee, tea). Thank you.

Disappointing

Breakfast was good, beds/showers were nice. I missed room service and just asked downstairs when j left for an hour and it got cleaned asap.

Passable

I didn’t like that I booked with booking.com and they didn’t accept nor honor the 3 party booking or pricing

Good

I like the clean room, mini fridge and a microwave that came with the room. It was perfect for staying with my daughter I got the feeling that the handover between staff members wasn't going well.

I got the feeling that the handover between staff members wasn't going well.

Exceptional

I would stay again

Property was nice and people were great Proximity to dining was poor

Proximity to dining was poor

Passable

Good parking and staff was really nice, thanks.

Exceptional