The Glen Club

Location was perfect!

Stayed for work. Usually. I stay at a big hotel chain. The offer to stay here popped up as a last minute deal with a discount. It was close to work.

Quiet. Professional. well maintained.

Superb

Superb

The environment was cozy and calm.

Pretty location. Nice large room. Primarily a golg club

Friendly staff, super quiet rooms, very luxurious. Nothing

Exceptional

The location is on a golf course, and views from the restaurant were nice. I was pleasantly surprised by how good and reasonably priced the restaurant was. I had avocado toast with fruit for $12 and my daughter had an amazing acai bowl at the same price. They also had a cappuccino/coffee/cocoa machine for guests at no cost. The only thing that was a problem was that there was a bat mitzvah party that was loud and got louder until it ended at 11. We asked for a room far from the party, and the staff was really helpful in arranging that for us, but I felt bad for the people right above the party, one of whom yelled "Quiet!" at about 10:45. The room was great, but there wasn't any hand soap, though I'm sure we could have asked for some; we just used the shower body wash. I think, in such a small place, parties should either have a 10 PM curfew, or any guests who book rooms should be notified ahead of time and/or get a discount. I've never stayed at a hotel that had a curfew later than 10.

Everyone there was so kind! And the golf cart was great fun. It was cool to see the Illinois Golf Hall of Fame. Not a big golfer myself but if I was, this would probably be the perfect place to be. The hairdryer didn't really work but if that's the worst part of the experience, it's probably a really good experience!

Superb

I truly don’t understand how a golf club could be as disappointing as this was. We clearly don’t drink enough to accept mediocrity as superb. Food was better at the airport. How does one get 3 different textures of rice noodles in one dish? Bar couldn’t make a simple drink correctly. I asked for 2 of the same drink in one glass so I didn’t have to fight the half naked teenagers screaming in the party rooms. I got a double shot of something vile in a single serve glass. Room temperature was completely awful the entire stay. The thermostat never read or adjusted to cool the room, even after three attempts to contact maintenance. The bed was clean. That’s all I can say positively. Should’ve stayed at a Hilton property.

Great location just behind the Glen shopping center. Lots of restaurants and shops just 5 min walk away. Was so nice to stay at the club instead of a business hotel. Highly recommend it. Liked everything about it.

Exceptional

The only things I would love to see improved are the temperature control, since you have to call the front desk to adjust it, and the elevator, which could use a refresh to better match the rest of the property. That said, these are minor compared to the overall experience. The staff has always been extraordinarily kind and helpful, and it remains the only place we choose to stay when visiting Chicago.

Really lovely place with great food

Luxurious club with fabulous restaurant, comfortable common areas and well appointed rooms. Beautiful views of golf course and lake. Close to shops and restaurants.

The staff was very welcoming and the club was very nice

To get ice and glasses I had to order room service.