Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

The staff were helpful, and there seemed to be plentiful parking right outside. The bed was comfortable and the air conditioning worked pretty well. My biggest criticism was that there was no ice machine on site, especially with the heat in Fort Lauderdale. However, the refrigerator with freezer (and ice trays!) made up for that deficiency.

Exceptional

Nice and clean The location

It was convenient to the cruise port and airport There was a palmetto bug in our room

Good stay

Nice and friendly staff. Good location to port. Bed was comfortable. Strong smell of smoking in hallway of rooms. Not many places near by for food to walk to. loose toliet seat

Nothing

Took over 15 minutes for a member of staff to appear to let us into reception, leaving us standing outside at 10pm at night. WiFi didn’t work as they had trouble with connecting it to Apple devices so the reception desk had to call a number and spend 20 minutes to connect a phone to it. The room was ok, shower curtain was mouldy at the bottom and you’re given a tiny bottle of shampoo and a small bar of soap. Definitely not worth the high price they charge, thankfully we only stayed for two nights.

The ONLY positive from this room was the location… it’s close to the cruise port.

Found two roaches, room reeked of cigarette odor, moldy shower curtain, hair strands in bed and in towel, weird rust stains throughout room, “breakfast” only consisted of packaged oatmeal and sugary snacks.

The shower was broken and the free breakfast wasn't good.

The hotel was absolutely disgusting, it was filthy, there was an unpleasant odor throughout the property, and it felt unclean from the moment we walked in. My husband is a 22-year Army combat veteran who has slept in every kind of environment imaginable during his military career, and even he was extremely uncomfortable with the conditions. He honestly felt like we were going to leave with some kind of illness or infestation from staying there. The only bright spot during our experience was Yazmin. She was kind, professional, and helpful despite the condition of the property. Unfortunately, excellent customer service from one employee could not make up for the overall state of the hotel. We would not stay here again and cannot recommend this property to others.

Good

Nothing The room had a bad smell like old food bugs on the bed

The staff is the only thing I liked The smell of the hotel wasnt pleasant The rugs were dirty and smelly

Brandon and Crystal were very nice and helpful.

Front desk was helpful and pleasant . I stayed at 3 different locations in my last trip. This hotel was the nicest. Clean comfortable and very spacious. My room smelled like egg. That smell.was very off-putting but I gather someone cooked eggs prior. That was my only problem here.

the mattress cover having obvious bodily fluids on them was traumatizing.

It serves our purpose.we have 1day pre cruise,my partner likes to cook her own meals!

Passable