Quality Inn Elgin I-90

Overall experience was mediocre at best. Breakfast was disappointing. But it was clean and affordable.

Overall this place is just a wreck: elevator broken, water fountain broken, exposed screws in bathroom, no outside doors locked, dirty hallways and stairs. It’s a Quality Inn, so manage your expectations.

Having trouble everyday with the key of the rooms. Taking more days to send back the deposit.

The toilet didn't flush, the heater didn't work, the TV wouldn't turn on, breakfast was later than we could use, and the elevator was not functioning.

I didn’t like anything. The worst stay I ever had. Elevator was broke. Had to take stair up to my room. Towels and wash cloths were dirty. Low staff, low towel stock, toilets didn’t work right. Shower sprayed water everywhere. Changed rooms three times. Hallway smelled and rooms smelled bad. Police showed up at least 3 times while I stayed there. Then someone there tried to charge my debit card and additional $911.86 but my bank blocked the transaction! Worst stay ever!!!! The worst stay I ever had.Staff just made excuses for the insufficiencies. Elevator was broke. Had to take stair up to my room. Towels and wash cloths were dirty. Low staff, low towel stock, toilets didn’t work right. Shower sprayed water everywhere. Changed rooms three times. Hallway smelled and rooms smelled bad. Police showed up at least 3 times while I stayed there. Then someone there tried to charge my debit card and additional $911.86 but my bank blocked the transaction! Worst stay ever!!!!

Elevator wasn’t working.

Clean

Carpet and flooring was dirty and in disrepair

Found red spot on the fitted sheet.

I did not like anything about this property and it was probably one of the worst hotel experiences I have ever had. The hotel was filthy. The elevator was inoperable, and there was a horrible stench in the hallways and the rooms and there were often people randomly hanging out in the parking lot and in front of the hotel. I tried contacting the hotel to get these issues resolved, and they were of no help. I have a physical disability and the elevator was not working and they placed me on the third floor. I had to walk up and down three flights of stairs for three days with luggage upon arrival and departure and the hotel staff did not seem to care at all.

Location was good They didn’t change the sheets, it was dirty. Elevator is broken so you gotta walk stairs with your luggage. Staff was rude.

Okay The inside was dem rooms had bad order

Someone stole the carpet out of the room I was in

I got 2 twin beds but requested a King. It wasn't available, even though I prebooked it. The microwave and fridge

It was located right off the expressway so it convenient. The conditions of the property looked like a transient hotel. There was foot traffic out of an unsecured back stairwell door, the elevators did not work, there was no phone in the room, and it reaped of smoke and a pungent odor.

Breakfast was a good variety choice. and location close to the airport.

I would say the only thing i enjoyed was the front desk gentleman that helped me out but other than that i wouldnt come back honestly. It was dirty and our toilet wasnt working.

If they don’t give you two-faced towels, they only give you one or a.k.a. some people called washcloths

We were on the third floor and the elevator was broken.

They have delicious breakfast