La Quinta Inn & Suites by Wyndham El Paso West Bartlett

Room was ok . TV channels were very few nothing interesting. Staff was also ok . Breakfast was not so great not much variety. We expected scrambled eggs sausage etc. The outside of property was dirty needs a good landscaper. And we rented there for the location and pool but sadly the pool was under construction. Which would have been really nice to know before hand. Overall ok but will make sure next time of the Breakfast and pool before we rent false advertisement.

Needs a lot of attention

Front desk was very helpful. Had to extend my stay due to my vehicle not being ready. My room was clean and cool. Only issues was that the pool was under construction 😔 but everything else was good

They are remodeling the property so the pool is closed. The open rooms are the old run down rooms. The rooms are fairly clean.

😄

Pool

The pool is not in service

Not worth the stay. Bad

VERY VERY GOOD

I loved the stay they were very nice snd the rooms are nice and clean the staff are very nice and helpful i will go back again and stay there

The room had no hot water and 2 big roaches were in the room.

Aaron at the front desk was cool and friendly, he helped us the moment we walked it. The weather was 102 that day and when we walked in our room the already had the ac on for us, great customer service all round. Besides the rooms just being a little out dated, the room was clean and neat, nicely tucked in clean sheets, and hot/cold working water. I would definitely stay here again.

The beds were very uncomfortable, only had 1 pillow, the tub was yellow, so sex workers coming and going. Loud noise outside.

A bit run down but it looks like they're currently making renovations. Clean and friendly staff

Great location, clean room. Free breakfast is non existent and rude lady

Excellent

The hotel was outdated, dirty and gross.

We arrive around 9 PM at night the night staff guy was very helpful, friendly, and definitely accommodated us when we ran in through a bed issue overall the building definitely needs renovation you can see water damage throughout the building. Rooms are not kept up to the best standards woke up in the morning for breakfast with the family the morning worker was asleep on the chair next to the breakfast room. I didn’t even know he worked there until my family was trying to have some waffles. I went to the front counter, looking for the worker and lo and behold. The man asleep on the chair was actually the worker. He then told me he had more important things he needed to do before he could refill the waffle batter. He then went to the back office and sat there again for a while. We waited at least 30 minutes before I went back to the counter and asked him if he could please refill it that me and my family have been waiting. He then replied I have other important things to do. I will take care of it when I get a chance I then told him aren’t your customers important. It’s not just my family, but other families that would like to have some breakfast then ignored me at least 15 minutes later or so he came out and refilled the waffle maker batter by then me and my family were already heading out, but at least the other families were able to enjoy someone of a good breakfast.

Horrible rooms very dirty keys didnt work first room didnt lock got another room was very dirty

Friendly staff. Room spacious and clean.