Best Western Plus Peoria

Everything

Friendly staff

I enjoyed the breakfast which included good protein choices. The staff, both at the desk and in the breakfast area were very friendly and courteous. The bed and pillows were very comfortable and clean. The A/C & heating system functioned well. The price was very reasonable for what was provided and lower in price than other nearby hotels. The location is good just 17-20 minutes from the airport. I did not like the lack of any enclosure for the shower in the room, and I was awoken several times from noise in hallway during night. Next time I will request to not be on the first floor and will NOT want a wheelchair access room with non-enclosed shower - which creates annoyingly wet bathroom floor. The bathroom sink did not hold water for me to hand-wash small clothing items. The bathroom sink drained very slowly - the drain needs to be de clogged.

Around and stocking food with no gloves on and a cleaning cloth in hand.

This property offered a lot of small detailed amenities like the 24hr coffee bar and staff service. I'd definitely recommend this hotel to many on their travels in passing or fir few nights. It is close to alot of food, shopping & the highways for ease of transitions.

The room was spacious and comfortable.

Bath tub has very slippery floor. Needs strips or something to decrease fall hazard

Muchas muy buen servicio

Everything was great! Extremely friendly staff, very clean and great breakfast!

Room was clean, staff friendly.

Clean. Mattress was OK acceptable but not great. Would stay again if we needed to.

This was a solid hotel. Nothing exceptional, but nothing was bad.

It was very close to Bradley university (where my daughter had her new student orientation) & downtown Peoria. It was also clean with friendly staff & decent hot breakfast. The bathroom amenities were just ok (due to not being upgraded) but not bad at all.

The staff was courteous. We enjoyed the free breakfast The bathroom looked as though it had a mold ring around underneath the lip on the wall in tub area. And the bed was extremely uncomfortable! I would not rent another room at that hotel.

Check in process was not very inviting, and manager on duty seemed put out when front desk staff had a question. They hold a $300 incidental deposit at check in which seems high considering the hotel. CONS: The room was decent but had debris on the floor outside of main traffic area, and a half eaten taco under the bed skirt. Pretty gross! Furniture is showing its age. Bathroom had a broken tile and a piece of tape covering which I assumed to be a hole in the middle of the tub. PROS: Location is great, right by all major restaurants and stores. Room had a giant TV with good programming, beds were comfortable, and water pressure was great. Hotel has nice amenities, and breakfast was decent. My opinion, a room maintenence schedule, and room cleaning checklist would give this place another star. That and a welcoming, professional desk staff that are glad your there.

Exceptional

The breakfast and other available beverages were great For a handicap room i had a bathtub that was super hard to climb in to take a shower. It was way too deep. Wish i had a better chair other than an office chair to relax in. Was disappointed that i wasnt offered to have my room cleaned for my 2nd night stay.

Very good

Passable

Everything was clean and well organized. The bed was comfortable and breakfast was great. The lady working breakfast was very personable, and she was a bundle of positive energy the mornings we stayed there.