Extended Stay America Suites Atlanta Gwinnett Place

Smoking and weird smell all over the building and no luggage trolley , sofa matress has stains and bathroom has only 1 mini shampoo which is for only 1 person hardly and we're 4 persons and grab n go breakfast was terrible , there was no muffins and coffee was about to end

Everything

'the room was not up to date and smell horrible, it smells like pee and bad odor

Nothing Smelled liked smoke and marijuana. Dirty everywhere and noisy! Ashes on hallway floors. Awful experience! Dirty! Dirty!

We enjoyed our stay

This is a Decent property to stay.

Everything perfect

Didnt get breakfast

The only food I saw was bread, coffee and tea.

Hot dirty, trifling, funky, old mess!! These people are running a full scam here!! This hotel is NASTY!! And the trifling girl that was behind the desk thought she wasn’t going to give me my money back!! Had to get the Police involved to get my refund!! If you value your life DO NOT STAY HERE!! Thugs all hanging out in the parking lot, cars being worked on in the lot, cars with flat tires in the lot, kids playing kick ball in the lobby. I’d sleep in my car before I would stay here!! Was shown three rooms and each one was nastier than the one before!! The first room had a gap in the door so bad it look like it had been kicked in!! Mattresses are FILTY filled with urine and stains!! Nasty! Dirty! Trifling! Unsafe and they tried to steal my money when I asked for a refund! Had to get Gwinnett Police involved!!

Charged multi fee after I already paid hotel.com

When we get to the hotel I asked for a crib they tell me they don’t have them, but on the listing it says it and it also says in under each picture. Okay we will figure out it. I have a 4 month old and could not the co sleeper in my car. My husband volunteered to sleep on the couch bed (he rolls a lot in his sleep). Perfect figured that out. We head up to the room. TRASH allll over our floor leading to our room. It’s fine they’ll pick it up, NOPE. It was there the whole time. Pull out the couch bed and it’s DISGUSTING. There were black stains all over. My husband who’s slept in pretty awful conditions (he’s military) said nope. It won’t go back in now because it’s broken and rusted. He ends up sleeping on the floor. We order pots pans and plates to cook with, they come dirty with burnt rice all over them. This might have been one of the top worst hotels stays I’ve had. I WILL NOT be staying here again YUUUCCKKK.

Clean rooms and building both inside and outside. Only negative thing that I have noticed is the front desk tends to hold staff meetings around 11am/ 12 noon and nobody is at the desk to help guests. They just make you wait until they are done. The other thing is that one of the housekeepers refuses to give you anything off of her cart. If you need TP, sheets or towels she will send you downstairs to the front desk. Just pray that it is not a "desperate😓" need. I have been at this hotel for seven months.Overall still a good hotel.

2. “Grab and go” breakfast is a tray of muffins by the front desk and coffee that is only set out during breakfast hours. If your deciding factor between this hotel and another is the breakfast aspect (even a grab and go), don’t choose this one as it’s cheaper to buy muffins and coffee for yourself. 3. I don’t know about the kitchenettes in the other rooms, but room 313 was not equipped with any cooking utensils. All of the cabinets were bare. There was also no coffee pot, which is standard for hotel rooms. 4. Only one trash can, and it was the one in the restroom. 5. Staff was either polite or friendly, never rude. But they also were not at the front desk except for in the mornings. You only have to wait like 2 minutes max for someone to come to the front though. 6. Our room was IMMACULATELY CLEAN. If all you are looking for is a clean room, this is the place for you!

Nothing... Everything is great.

This location is the best Extended Stay America Suite my family and I have stayed at. The staff does it's best to keep the hotel clean.

Location was convenient Barely anyone at the front desk when needed. Didn’t know trash pickup or nothing did not occur for a week stay.

Everything

Yes

The room is always spotless here at Extended Stay America - Gwinnett. Ruth was great as usual at Checkout. I love how Ruth handles 1-2-3-4 things at a time. It's a very cold day and even then the staff is amazing.