Casa Blanca Express & Suites Cypress Buena Park - Anaheim Area

The staff was super helpful. However the rooms should be updated and were not maintained well. The room had an odor and there were roaches in the bathroom and counter area every morning or whenever i turned the lights on. The walls were not painted there were patches. I did love how i was able to access the television and stream from my own accounts. I do wish the place was as pleasant as the staff

Man at front desk was very nice.

Amazing staff that is making major improvements to the property. Highly recommend a stop there on your travels.

Good place to stay.

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The rooms were great nice and big bed was perfect and the staff Joel was wonderful with his customer service.

The property was mostly for homeless People walking around a lot

Everything was great during my stay

The staff was very nice it was quiet but my window had no screen and also there were roaches well just one but that's just as bad the furniture was a bit old but I think there remodeling

The pictures are nothing like the actual place. It’s dirty, smells horrible, they never seem to empty their dumpster, literal trash everywhere, people loitering all day and night. Their rooms are hot, humid, and smell of stale cigarettes (even the non-smoking), they have duct tape holding up their ceilings and mirrors, there’s hundreds of thumbtacks on the walls for some reason, the floors in the rooms are dirty and full of hair, and the walls are an unnaturally stained yellow. It was so bad we had to leave and end our stay two days early. They said they would refund the unused days but never did. Just lied and took our money.

The atmosphere was very relaxed, and I received an excellent deal, even though I was slightly short on funds. The environment was quiet, and the front desk staff was exceptionally friendly and welcoming. I made sure to leave the room in the same condition I found it. Overall, it was a great value

Room was clean but there was no other facilities inside room. Even bathroom was not well maintained. Washbasin was in an open room and it was releasing bad gas from gutters. For what I charged it was not worth. I must say staff was friendly and helpful.

They charged an extra $25 to check in early. They also only gave 2 pillows in total for two people instead of the usual 4. They also only gave us 2 towels, we went to ask for 4 more towels & they only brought us 2 more. They also TRIED to up charge for the towels. The woman at the front desk has great customer service, the hotel maid was very rude.

The staff were so empathetic to our having to (mandantory) evacuate my 91 year old father from his home due to a possible chemical leak/explosion in his area. They were kind and understanding. while still remaining professional. There was nothing that we didnt like about it. We were grateful that they were there for us in such a time of need.

Stayed here for three days. bugs, dirty towels, stuff on walls, smelled like cigarettes, cigarette burn in blanket.

Doesn't look like much coming in. But once you go to check in desk meet the friendly staff, a husband and wife. Both of which are extremely kind, attentive, detail oriented, and focused on guest satisfaction. Once you get to the room it is surprisingly better then you would expect from your normal motel experience.i was relieved how clean they are. Then add the almost full size fridge and freezer vs standard mini fridge, 50 inch flat screen smart TV with all the apps you need for entertainment during downtime, tile floors, as well as upgraded nice granite like countertops with Cherry Wood furnishings. The bed was actually comfortable too! Honestly I can say I haven't recienved this kind of customer service service out of the highest rated hotels available. They care and it shows. I definitely recommend!!

Exceptional

Didnt get refund

Great property

Good personal