Country Inn & Suites by Radisson, Crystal Lake, IL

It feels like family here. Friendly staff. Convenient location. Good breakfast.

The room offered lots of room and was clean & quiet. Did not use the fitness equipment nor the pool so can't comment about them. Both hot & cold breakfast was offered and was pretty good. Coffee was good and hot.

Staff was friendly. We used the gym, pool and also the laundry. Breakfast was overall good. It's a great location for us since we have family in the area. Close to Target and food options.

Nice, large, clean handicapped accessible rooms. Nice clean pool hot tub area. Warm inviting lobby. Breakfast buffet had a wide variety clean and well stocked. Really appreciated that there were lower calorie healthy options like hard boiled eggs. Great hours for the breakfast. Front desk staff very friendly. No problems with checking or checkout. Nice business center and exercise My only reason for the one 4star rating was that I had advised 3 different front desk agents that the workout room water bottle was empty. When I asked the 3rd night desk agent on 6/21/2026 where else I could get filtered water she directed me to the water fountain. When checking out 6/22/2026 and it still had not been changed I alerted the manager who immediately wrote it down and said she would have someone change it right away and offered me a cold water bottle.

Breakfast is just mid. Standard hotel breakfast. I spent very little time at the hotel so did not interact with staff very much but they were courteous and friendly.

It was convenient to our function for the weekend. Ac didn’t work properly all 3 days/night. There was no outside seating for families to gather whether there was an outside pool or not. We stayed their 10 years ago and it hasn’t been upgraded at all. Coffee was the best I’ve ever had, seriously. The room was clean pillows were meh, and the AC being out and no resolution was a deal breaker. Staff was super friendly.

Location Noise

Location No shower curtain in the bath

Conveniently located, safe, quiet, smaller so nice of you don’t do good with crowds. The beds were a bit hard

People are friendly. And breakfast is always on point. It is clean

Friendly people, General manage always working hard to keep things running smooth.staff here are A+++Housekeeping rocked

Exceptional

Comfortable Breakfast wasn't impressive.... at all....

Front desk staff was very friendly and accommodating. The room was quiet, beds comfortable. Everything was very clean! Lots of carbs for breakfast with very little variety or choices :(

We did the reserve now and pay later option and process was easy to check in. Room was clean.

Property was clean and room configuration was ideal for my snoring husband and I. Staff was very friendly and helpful. The only reason I didn’t give it 5 stars is that the walls were not very sound proof at all. The tv in the living area next door could be heard all night while sleeping in the pullout in our living room. I also woke up to the Rocky theme coming from the room on the other side. Regardless, I think I would stay there again for the room layout and cleanliness.

Exceptional

Breakfast offered a good variety and was always on time in the convenient lobby location They should consider putting safety mats in the showers

• Best rooms • Best food • Best staff • Best amenities • Best in every aspect

Felt like home and everything was clean. Also breakfast verry very good.