BridgePointe Inn & Suites

I would like to give a big thank you to Jess and another lady, we didn’t get her name. The 7-3, 3-11 shift. Jess and co-front desk agent were very helpful and gave a lot of great advice for sight seeing. Jess informed us on how to have a better experience at the zoo. Thank you for making our stay more organized and less stressful. The room was clean, the air conditioner work great, the fridge also worked+++. The shower head could use a good cleaning (hint). The toilet was loud but manageable with a closed door. We had 3 adults and 1 child. We could have used a few more towels and wash rags. I understand these items can be a big expense if they disappear. The breakfast was normal and great for a day starter meal. This location is right off the interstate and you can get anywhere from there. Getting into the parking lot was interesting. You’ll find that out yourself.

⭐⭐⭐⭐⭐ Amazing boutique hotel with beautiful décor, a cozy atmosphere, and exceptional service. The rooms were spotless, comfortable, and full of charm. The staff made us feel truly welcome. Highly recommend for a relaxing and memorable stay!

Staff were amazing! So friendly, location was great I felt safe with my son.

Staff was very nice and helpful.

Clean room. Good breakfast

The room was clean, the breakfast was good, and the staff were kind and helpful.

Very. Friendly staff and helpful.

Great value. Nice bed, tv, and wifi worked great. Very nice staff

Very good for the price. Bed a little hard for my taste.

Hotel room was clean and ready at check in. Staff was very helpful and friendly.

Not worth the money you spend on this hotel except near by location for zoo.

Breakfast terrible , cold and coffee was awful no clean towels daily

ThI room was clean. The bathrooms were outdated and a little rough but the staff was sweet and welcoming.

Kind and cordial staff. Super helpful. Clean room with all the amenities we needed. Gentle on the budget too. Highly recommended

Very good staff -- extremely friendly and helpful.

No shampoos, minimal towels. Not a great experience.

The staff are by far the best folks i've ever stayed with . Pearl and I appreciate yall . Hopefully WV will be bask to the CWS and this is where i'm stayin !! Let's Go

Location. Front desk staff was super nice and knowledgeable.

The room was clean but seemed like second class compared to the other rooms because we had a pet. We were very close to the lobby and it was very noisy. The room itself was a throwback to the ‘80s. There was no integrated bathroom with commode, sinks, and shower. The covers for the bed was extremely thin and completely inadequate, and the neighborhood was pretty sketchy. The only entrance was through another business. I would not recommend this property at all.

Exceeded expectations. Clean rooms and friendly staff. Don’t expect the Four Seasons, but it was just fine to stay at for the CWS.