Staybridge Suites Memphis East Cordova by IHG

There was a pitcher of tea left in the fridge from the last guest.

Many exterior doors were blocked open to allow non residents to use exercise and laundry rooms, which allowed anyone to access the building

Other than that our stay was great. The staff are friendly and the bed was comfortable. Breakfast was decent. Not the greatest are but not the worst. Don't leave valuables in your car though.

They were out of coffee in the rooms. They were so friendly. I will pack some k cups just in case.

Absolutely love to breakfast and I love the lady that works at the front desk she was really play and helpful would definitely be back

When we checked into our room it was dirty. Cups were left in the sink,the floor had not been mopped,stains on the couch,and the living room table had sticky stains and hair on it. If you are bringing a device to hook up HDMI on the tv it may not work. However,front desk staff was nice, always present and went over all amenities.

There weren’t any rooms available,when I went to check in! So I had to go through the trouble as to canceling the booking and trying to find and rebook a room elsewhere!

Renovation in progress and nothing informed us of that when making reservation.

The photos online are not reflective of the property. This hotel is 4 years old and it has never been updated. There was old furniture sracked in the lobby that you had to walk around just to get to the desk. The attendant was extremely rude. We had to spray the room with lysol and air freshener because of the smell.

First room had mold all over the ceiling. Second room still smelled, but not as bad. Dead roach in the bath tub. Woke up at 5 am to screaming, door alarm, and a parking lot fight right outside our window.

The hotel is great, but it just needs a little work.

Filthy

When turning on water for shower, it was brown! Mold in the bathroom, it was as clean as you can get it being an old hotel! Staff didn’t really care if you were comfortable or not. The TV remote was missing and they had no way of getting another one, baggage cart wouldn’t roll properly and last but most frustrating part was that they had no way of printing a receipt for me.

It was so bad we didnt stay. The room was hot, smelled funny, with a sketchy group of gentlemen drinking from a paper bag at the side entrance. There was no breakfast and the pool was closed according to the sign at the front desk.

When I asked for a late checkout, they wanted me to come down and give them $20 before checkout to get an extra hour. I said no thanks, and someone knocked on the door at exactly 11am to make sure we didn't stay an extra minute or two to pack up.

This hotel is a COMPLETE ripoff! On their website it says they have hot breakfast AND a pool. When I got there they did not have either. The room was extremely hot and smelled bad. This hotel is more like a motel. If you’re looking for something cheap looking then this is the place. If you’re looking for a decent hotel at the least. Then this is NOT the place.

There was no pool or hot tub open nor breakfast as advertised on their outside sign. The tub has rust and hair still in the shower.

No signage, no one in the lobby upon entering. Sign on front desk reads pool closed , no breakfast. Had to wait 10 min for an employee to show up. Desk guy said no smoking property but the hotel reaked of cigarette and marijuana smoke. Wanted a cash deposit of $50 but no receipt was given. Hotel was hottt. Took 2-3 hours just to cool rooms off. 1st room checkin smell horrible, very hot, room & hallways smelled of smoke. Bed was full of hair and sheets had stains and cigarette burn marks. Went to front desk to change rooms, 3rd floor room given - hallways dirty, smelled of fresh smoke. new room was completely hot and took 3 hours with window open and air on lowest setting to cool off to bearable temperature. shower drain was clogged as tub filled up from a 10 min shower. Check out was a breeze when desk guy showed up- handed me back the deposit with same cash given. Will not stay here again.

Air Conditioning did not work properly. Remote to television did not work. Pool was closed, No Breakfast.

The parking lot and lobby were dark. The room had cigarette ashes and a mildew smell in the bathroom