Hyatt Place Colorado Springs/Garden of the Gods

The hotel fulfills everything we need. We brought our dogs with us and they were pet friendly hotel.

We stayed two nights. The hotel was close to Garden of the Gods and good restaurants. The breakfast was great.

Location was close to main attraction The mattress we’re sinking and had a backache

Overall had a good experience but breakfast was not as expected. The area gets crowded and not very comfortable. Very limited options for items as well.

Lovely modern hotel rooms were really big full suite nice sofa area to sit bed was comfortable Nothing

Loved it

The beds and pillows were very comfortable, breakfast was average and parking was very good.

The room was spacious and having the separate living area was nice. The bed wasn't bad. The breakfast is great. Highway side it is incredibly noisy. I had to use ear plugs to sleep. We were told that housekeeping was every other day but on day 3 nothing was done. We went to the front desk as we needed towels. Treated very rudely by the manager. He said that it was our fault for having the sign on the door after 6 am. We never had it on the door later than 7am

Exceptional

Exceptional

Exceptional

Very good

Exceptional

Lovely big and comfortable rooms. Staff are absolutely miserable here. When we went to check in the woman helping us was so rude. She said we canceled our booking which wasn’t true and made us panic. She didn’t give a shit. When I asked her to look again she found us and that we’d already paid. No apologies for the mistake. The air con units are a joke, so loud that we couldn’t sleep! The hotel is also right on the edge of the interstate so the road noise was bad here. Pool looked lovely in the photos but wasn’t nice in person, sad and dingy and in the parking lot!??? We had no hot water in our room on the second night. Called reception and got told to wait 2 hours because the hotel was full so the hot water had run out lol. At 9pm we called back and they moved us to another room. Again the staff member was so subpar, no apology or care and just handed me the key cards. Breakfast was crap, food was so bland and cheap. Not sure how people eat this sort of food, it’s like plastic!

Very clean and comfortable Nothing

It was so close to Garden of the Gods.

This hotel has a lot of nice areas to relax, unwind, and chill after a long day of traveling. It was clean. The food/bar area was great and very well staffed and maintained. We have been traveling for two weeks and it had the best breakfast of any hotel we have stayed at.

Location and cleanliness Bathroom is small

Great spacious room but wasn’t enough for 4 (2 kids). Pullout bed wasn’t super comfortable. No microwave in the room but you have access to one in the guest kitchen but you have to go all the way there to use it. There was a weird smell in the guest kitchen. Breakfast was really good. Staff was helpful and responsive.

Everything was great! The check in process could have been smoother and faster. Maybe employees are overworked. Breakfast was amazing. If you your room is facing the highway it would be loud to sleep at night. I had my noise defuser so I was OK.