Extended Stay America Suites Colorado Springs West

Very good

Great staff and comfy bed N/A

Great Staff and comfy bed! N/A

Good value

The property was fine for the price point. However, there was nothing in the room and I was unaware there were any dishes or kitchen items available. I saw someone walking away with them and then knew to ask. There was a flyer in the room I found on day 2 but it was tucked into a drawer and I didn't see it. I also hate that so many other guests were heavy smokers, outside smoking by the door and in their cars all hours of the night which made coming and going a bit creepy. Not sure what to do about this situation but it made me very uncomfortable having people outside sitting in their car chain smoking, listening to music and having a grand party while parked next to my car.

The hotel was clean. There is no ice machine. We were told to use ice trays. The smell of weed coming through the vents was awful. Wouldn’t recommend.

Great staff!

Everything worked well and breakfast was simple but fine. Nothing.

Everything was very nice, they even have full laundry capability onsite.

Bbhhh

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They should have the vent foe the stove top vent to the outside of the hotel. Instead it vents right in your face as you stand there to cook.

The staff was excellent. Anything I needed for my extended stay they provided to the best of their abilities, often going out of their way for me and I’ve seen them do the same for other guests. Very kind and competent staff that you can tell genuinely cares about the guests and their experience. The room was quite dirty upon my arrival as if the only thing done to clean the room between guests was to take out the trash and change the bedding. The floors were very gross and the kitchen had residue all over the counter top, cabinets, walls and stove. Before I cleaned the floor myself my feet/socks would be brown when I walked on it.

The room was quite dirty upon my arrival as if the only thing done to clean the room between guests was to take out the trash and change the bedding. The floors were very gross and the kitchen had residue all over the counter top, cabinets, walls and stove. Before I cleaned the floor myself my feet/socks would be brown when I walked on it.

Chose your hotel because you advertised a breakfast ... but there was none the morning of 12/18/25 and the coffee pots were EMPTY. Beds were uncomfortable. I have several trips to CO Springs in 2026 and will not be choosing your hotel.

Great location, friendly staff

Charged double for the room because of booking.com. Manager was unwilling to help in any way. no amenities in the room, not even a cup.. Duct taped lights. Foul odor in room. Windows leaked

Good price, it had everything we needed for a long stay, and it is close to a trail where I could go for a run.

Very good

Good