Graduate by Hilton Cincinnati

Great place to stay with friendly staff. We’ve stayed here multiple times and it’s always clean.

The only flaw was that the coffee setup in the room is instant coffee.

Location, staff and amenities are excellent!

Had a good and pleasant stay.

Great little hotel, restaurants were great. Staff went above and beyond on every request.

Great place. Very uniquely designed.

We're loyal Hilton Honors members and chose The Graduate for a special trip to the Cincinnati Zoo with our four-year-old. Because the hotel showed as unavailable on Hilton's site, we booked through Expedia. Our travel plans changed and we couldn't arrive Friday night. I called the hotel, who said it shouldn't be a problem but to confirm with Expedia. Expedia confirmed we were fine to check in Saturday since we'd already paid for both nights. We made the drive anyway so our son wouldn't miss the zoo. After a full day there, exhausted, I went to check in while my husband and son waited in the car — and that's where things fell apart. Our room had been given away. Rather than simply offering us another room, the front desk attendant repeatedly lectured me that I should have gotten the name of the person I spoke with on Friday. They kept saying *"I'm not saying I don't believe you"* — which only made it feel like they didn't. The conversation went in circles and never moved toward a solution. I want to be clear: I believe this person meant well. I wish them well in their endeavors. But hospitality means problem-solving first, and explaining policy second. We were a tired family who just wanted a room we'd already paid for, not twenty minutes of shaming for not getting someone’s name and booking through Expedia rather than them directly.

Otherwise, neat vibes and friendly staff

The

Loved my stay here will definitely be coming back great hotel great people

Staff were great to work with.

Very good

Very good

The location, decor The smell, the beds and linens weren't what I expected (stayed at the graduate in Nashville).

We had previously visited the Graduate in Oxford Mississippi and there is no comparison. The Graduate in Oxford is a beautiful high end hotel with great amenities, awesome roof top bar, everything you would love. The Graduate in Cincinnati was nothing similar. The staff was nice enough, but the decor and amenities were not comparable to we expected based on our Oxford experience. The carpet in the room looked clean, but had an unfortunate smell. Again, the staff was nice, but the facility is just not the quality we expected.

It was such a fun vibe. Loved the room decor. Very clean. Fantastic service. One of my favorite hotels.

Graduate, you can do better.

Superb

Unique decor in the rooms and building. Food from the kitchen was also amazing, both breakfast and dinner. Would go back in a heartbeat.

This hotel is adorable and in a great location. But, it continues to exist despite itself. We’ve stayed a few times while going to a U Cincy event, and there’s always some kind of billing or other problem. This time, there was a fire alarm at 3am, and we were all evacuated. The staff was nowhere while we all filed out, and then they couldn’t even direct us to a staircase to get back to our room. They did provide free breakfast vouchers, but we’d already paid for the breakfast vouchers and had to seek a reimbursement through Hotels.com. What a pain! The staff is nice, but usually clueless.