Red Roof Inn Chesapeake Conference Center

I always take clorox wipes to clean my area because of my health issues. Tooks wipes were dry. Also water stood under the tiles in the bathroom. It was reported to management. There wasn't a phone in the room, so we had to walk to the office. We won't return there

I guess the “front desk” service was “unique” but I’m not sure if that means it’s good or not honestly. though the staff was able to complete check-in/out as if they were present, i think i would still prefer having an actual person assist me rather than talking to a screen.

Room reeked of cigarette smoke and there was brown splatter stains on the bathroom wall and door. We did not spend the night there and left. We asked for a refund for the next two nights and of course they never replied. Check in was a video kiosk. People drinking in the parking lot and a repo guy almost hit my truck towing a car parked next to me. Super sketchy and smelled on the outside halls and stairs. I would avoid at all costs. Going to have to try and get a chargeback on my credit card. Booked through Expedia and while they promised to try and get us a refund and swore we would hear back in 24-72 hours we never heard back. I took pictures of the bathroom. I’ve seen cleaner gas station bathrooms.

Don’t like the kiosk check in but hotel was just ok.

Room was gross dirty sheets dirty floors I actually swept and vacuumed myself it was so disgusting.

To start the hotel didn’t have anyone at the desk, check in was done through a kiosk style system. The room was dirty and smelled. The comforter had stains on it and the bed had hair in it when we removed the comforter. The carpet felt sticky when walking on it. We stayed on the property long enough to find a room somewhere else and checked out. They would not issue a refund because they said that we had been checked in for 45 minutes before we came back to the kiosk to ask for a refund. Stay away.

The beds weren't that uncomfortable! No bugs! The room was filthy, like the toilet seat, floors, counter tops. The AC was full of mildew and leaked. The room smells like mildew! The rug smells horrendous! The TV wouldn't stay on more than 5 minutes, then I had to restart it! I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE!

When we arrived to check in there was only a ‘zoom’ person to speak with. We had reserved two rooms. One of the rooms smelled so badly we ask to be moved. The replacement room had dead roaches on the floor and food crumbs on the nightstand. We then asked to be moved again. We were told there were no more room. We asked for housekeeping to throughly clean the room the next day. They only refreshed it(made beds and new towels). Bugs still there. Our second reserved room, though better,(no bugs or food leftovers) had filthy floors. Again the next day, only refreshed but not cleaned. You may ask why we stayed? Because all other hotels were sold out. The only plus was the shower water pressure!

It wasn’t the dirtiest but there was looks to be mold in the bathroom and possibly a bullet hole in the curtain. You walk in the lobby and smells so overpowering of weed, it gives you a headache. It wasn’t the cleanest place. It just looks dingy like the whole property needs renovated.

Kiosk check-in. Very inconvenient and confusing. Not English speakers.

Floor was dirty. Bathtub was dirty. Never got clean towels. Took dirty towels and washcloths but never replaced. Had to request and waited over an hour for them. Never got clean washcloths. Trash never taken out. Smelled like weed and smoke. Missing smoke alarm.

Superb

Good

Kiosk check in

Exceptional

Clean Soda machine kept taking money

Location to fast food restaurants and gas stations No refrigerator or microwave and no working ice machine

Dirty sticky floors and walls, hair in bed under the sheets and in bathtub upon arrival. Toilet leaked and often did not flush. TV turned on but most channels just showed an error. Had an interaction with the hotel attendant after calling the 800 number to voice a complaint. He stated that they tried knocking on the door the day before but we didn’t answer, however I had only reported the issues a few minutes prior to our interaction. Not a fan of being lied too. All in all I wasn’t expecting the comfort and quality of the Ritz but I was expecting a working toilet, clean floor, sheets and tub. This was my 3rd time in the last 10 years staying at a Red Roof Inn. 2 of the 3 times have been bad. Safe to say it will be another 10 years before I do it again. I also have photos, video, screenshots and audio recordings of all the issues as well as interaction with the one staff member.

Pleasant

I recently stayed at the Red Roof Conference Center in Chesapeake and had a great experience overall. I accidentally booked the wrong dates and ended up canceling my original reservation so I could rebook for an additional night. Even though they weren’t obligated to, the staff processed my refund, and I received it promptly. Their willingness to help and accommodate the situation was greatly appreciated. The rooms were fairly average, but they were clean, comfortable, and quiet, which made for a pleasant stay. The property also offers 24/7 customer service, which was reassuring and convenient. One of the best parts of the location is its proximity to Virginia Beach—it’s only about a 24-minute drive to the Oceanfront, making it an easy day trip. Overall, I had a positive experience and would stay here again.