Holiday Inn Express Chesapeake - Norfolk by IHG

Cleanliness of the room was really good. That is what we loved the most about styau g in this hotel. The breakfast was good as well, in general better than continental breakfast offered at other hotels. Very satisfied with our stay here.

The room was not clean during my stay, I did not like that. Room smells like mildew. But the desk staff was very nice there was a lot of parking. Breakfast was nice.

They were short staffed so the room wasn’t ready, but everything was immaculate once we entered. Wry nice breakfast and stay

Did not have a good experience

Clean room, easy check-in

I had 7 am flight and looked forward to having a cup of fresh coffee for my drive to the airport. Unfortunately, there were no coffee cups available when I went to make coffee and no one was around to get more. Front desk was unmanned at 4:45 am. Otherwise stay was fine.

Older property - our room had a blown window and a cracked tile; we paid $75 more per night through Expedia than 5 other family units in our group who booked through other sites. We will not be returning to this property and will check other sites for rates before booking again.

Breakfast was plentiful and parking was easy.

some one either threw up or spilled liquid on rug inside front entrance. they put a wet floor sign up til it dried then left the dried mess there all weekend. 4 of us were staying in the room, when we arrived we had 2 washcloths nothing else!! called front desk and was told they couldn’t leave desk so we went down to pick up towels and were told they were in dryer , come back in 10 minutes. that could have been explained when we first called them…. the rod holding our shower curtain was hanging on by a thread so curtain couldn’t be pulled shut for taking a shower.

We came to our room about 1:30am and there was no towels or wash cloths in room so that we can take a shower. My son went downstairs the next morning around 9 am and the lady said that they had no clean linens. How you didn’t have any the whole day before or the next morning. Did they check the rooms. So mad I had to go buy towels to wash

No coffee pot in room. Breakfast okay.

Everything else left us wanting. There were no coffee pots in the room, the hallways smelled like extremely strong Clorox that lingered. The guests were loud and they began slamming their doors at 5:00am and staff didn’t say anything. The exterior side door keypads did not work which made parking around the back and sides difficult. We ended up leaving a day early and will not be staying there again when we come back to the area.

Clean hotel friendly staff

Breakfast was okay, coffee is fresh ground and very good.

Breakfast was wonderful.

The breakfast was delicious.

Good. Comfortable. Great staff

Well lit, quiet, good location Not much

Staff very friendly and helpful. Good Breakfast - enjoyed my stay

room was great breakfast was delicious - my only complaint was housekeeping took my towels on saturday and didnt replace them and when I went to grab a set Sunday morning they said there were no towels to give me. I used hand towels after my shower.