Sonesta Simply Suites Charlotte University

Enjoyed my stay everything was great thank you for your hospitality

The room was spacious and clean. Great value and location. Only issue was elevator was not working. Was told it would be several days before they would be fixed. Staff was friendly. Would definitely stay again at this property.

Me agrado mucho la estadía en este lugar, la habitación muy cómoda y el lugar muy tranquilo, si lo recomiendo y volvería a utilizar el hospedaje de este lugar.

Booked online. Photos on website must be old. This property needs major maintenance and a deep clean. Common areas are dirty and grubby. Carpets stained. Smells like mildew through the hotel. Half the laundry washer and dryer were out of service. Doors not latching. Entryway door needs replacement.

Lots of no smoking signs but yet I still smelt the scent of Marijuana in the hallways on the 3rd floor.

Rooms were clean and spacious. Bed was really comfortable. Staff was very helpful and friendly. No shop to purchase snacks or drinks

Exceptional

The hotel was superb. The only issue was that the elevator was broken until the last day of my stay.

One of the better options in this area - however, the kitchen was missing some items such as - cutting board, forks, etc. I did ask the staff and they did provide. Overall, price and location is good.

Clean room Staff member was acting ghetto and loud had a lady pull up to fight her at the job, and the elevator wasn’t working.

Bad

Bad

Check in was absolutely ridiculous the card machine did not work the elevators did not work the a/c on the third floor in the hallway was also broken not to mention it was 95 degrees overall I will not recommend this place to anyone the staff was not helpful at all floors were dirty and old this place needs help

It’s location was good The room smelled like dog urine really bad and it had the worst grease smell on top of that there was stains on literally everything it was not worth the money at all

Decent location. Room was extremely clean. Check-in took forever. Elevators were down during my trip. Of course I’m not told this until I’m checked in and handed keys to the 3rd floor. The third floor was blazing hot and smelled strongly of dog urine unfortunately.

Electrical outlet for toaster didn’t work and the plate on the microwave didn’t fit

No

Would I recommend this hotel and the answer would be yes.

Wasn't no breakfast A pool

It’s very quiet and clean. The elevator was not working