Best Western Plus Bloomington East Hotel

The elevator was down, we were told that the only room available was on the 3rd floor. When we tried to access the room, it seemed to be locked from the inside. We were then given a room on the first floor. The facility was clean enough. This is a budget establishment, and you get what you pay for.

Room needed several item to be maintained (I mentioned this at checkout). Very loud Guest in hallway right outside our door from 12:00-12:30 am. Phone was inoperable and not sure I wanted to inject myself into an argument. Finally doors slammed and they went in their room.

Nice and pleasant visit

The property was run down. The lobby looked great and much newer than the rest. Our room had sticky stuff on the carpet and felt dirty.

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The entry doors to rooms and side building doors do not close. Make sure you pull hard to ensure they are closed. The bathroom towel bar was broken and no food for breakfast at 7am

Good place. No issues. Will use again

My disabled friend could not visit due to the elevators being down both days.

Everything was good

The toilet didn’t flush they kept coming n the room n never fixed it

One of the better stays i have had in awhile.

Clean rooms, clean property. Staff was very nice. The hotel is a bit run down. Looks like some updates were made maybe 10-15 years ago. The outside landscaping is original and does not look to be very well maintained. The breakfast was okay. If you like powdered eggs. The other breakfast items were adequate, waffle iron, multiple bread items that you can toast, cereal, yogurt bar, and decent coffee.

Working phone, no working call button. Toilet wouldn’t flush. Nobody at front desk in morning to check out, only housekeeper. Garbage was overflowing in lobby

Very nice and affordable room. Rooms and property are very clean.We stayed 2 nights. We didn't use pool but saw staff cleaning it and it looked well maintained. Breakfast was well stocked and tasty. Housekeeping cleaned our room which we haven't seen much of at other hotels since the pandemic. Big plus was a complimentary charging station for our EV. I wouldn't hesitate to stay here again with my family.

Room was clean and comfortable. That's all I needed on this trip.

Room size for a family with 2 kids

not a thing!

The facility is aged. The tub and sink did not drain and water backed up. There was very little water pressure. Thankfully the toilet flushed.

Exceptional

Very good