Residence Inn by Marriott Austin Northwest/The Domain Area

If the policy is to only give 2 bottles of water, he should have said that instead of being very rude. Later that evening, she learned she had forgotten to pack a toothbrush. She went to the front desk to see if they had a complimentary one - as most Marriott properties do - and again he was very rude and said nope, you’ll have to buy one. On the other hand, the breakfast staff and the day clerk were VERY nice, friendly and accommodating.

My stay was not pleasant because I was changed twice for the room and the money was placed on hold the entire weekend. The manager said that he couldn’t do anything about it. And because of it my plans were put on hold as well. The room door was hard to open and the restroom in the lobby was not clean.

During check in time the associate charge my card 2x. Was out off 600.00 for a weekend stay. Then tells me I have to wait until 3-5 business days to get money back. The hotel door to the room was hard to go in and out of. Asked for accommodation paid parking due to the inconvenience they cause he tells me it’s out of his control just an overall terrible weekend there. I’ve never had this issue with a Marriott hotel. I will rather go down the street to the Hilton I had a great experience there last time I visited Austin….. The manager was very polite but did nothing to resolve the issue…

The property itself was a very great property it was a couples trip for us two of the parties had a bit of a problem with being charged twice due to a system problem but the management handle it right away clean room very nice place to stay over all love they way the rooms give studio apartments vibes if you looking for a relax place to stay this is your place.

Really clean

Very cleand and very nice workers

Great location and new property

The hotel was very clean, easy to access and walking distance to lots of restaurants, coffee shops, topgolf and of course, The Domain. Our room had lots of space, a big bathroom, and a kitchen too! The bed was sooo comfy and staff was great! Overall great stay! The only downside was paying for parking. We usually don't expect to have to pay for parking unless we are in a hotel downtown/in the city where there are typically parking garages/valet. They have their own parking lot but still had to pay around $8 a night to park.

The bed was horrible, was totally screwed from one side that was sinking but at least the bedroom was clean. Parking needs an additional pay too

My room was spacious and clean. The breakfast was good and had a variety of food. The location was perfect and I really enjoyed my stay here!

Clean room. Quiet. Spacious

Great stay! Will be back soon!!

Breakfast is not good. Need to improve breakfast

The room was very well cleaned and ready when we checked in. Hotel staff was very helpful during the check in process. Will stay here again.

Clean and beautiful room.

Great place

Good

Accessible to the domain

Nice, new, convenient. Great breakfast!

The breakfast was not good. Although there was a nice variety of items, the quality wasn’t good.