Holiday Inn Express & Suites Austin NW - Four Points by IHG

First impression not so great, elevators were down and I had reserved a suite on second floor, couldn't imagine walking up and down with luggage and kids our entire stay. They did offer to move us to first floor but had to go from suite to double bed which was ok. The guy at front desk was amazing. He was very friendly and accommodating. Pool area need some TLC that hot tub smells awful and water is green. Pool was nice. But they need to clean around it. Overall had a great stay.. breakfast was yummy.

The staff is friendly and the property very clean. However, the elevator was not working and I had to climb 3 flight of stairs with my luggage. I am also big on the comfy bed and water pressure. Both of those were not great at all.

Great place to stay. Very clean property. Nice staff. Lobby very nice open and clean. Complimentary breakfast was hit a great variety of food. Beds comfortable.

MAIN CONCERN IS CLEANLINESS , WE FOUND DUST EVERYWHERE . LOOK LIKE THEY DID NOT VACCUM THE ROOM AFTER THE PREVIOUS CLIENT LEFT. EVEN ON THE WALK WAY AND ELEVATOR WE CAN SEE DIRT EVERYWHERE

Clean rooms and very friendly staff! Wish they had a waffle maker with the breakfast but the cinnamon rolls were a great option.

Very good

Exceptional

Exceptional

Superb

semi new. good condition overall but the outside was a little dirty, It was difficult to see and find from the road. A lot of trees and buildings and a maze parking lot to get to the hotel.

Exceptional

Good location, breakfast and room

I think that the pool area needs maintenance the chairs are broken need more tables the floor was disgusting..

Pool furniture can be better.

Superb

Breakfast

Great great place!!! I always enjoy everything about this place!! The pool is amazing but the smell from the trash can from the opposite property. Other then that all around GREAT

Clean and quiet.. Mike at the front desk was always so sweet and happy. Very nice guy.

Good breakfast

Great place