TownePlace Suites by Marriott Amarillo West/Medical Center

The toilet wooden flush and instead of sending someone up to help they handed my husband a plunger. It never did flush well.

There was not bar soap to wash our hands at the bathroom sink.

Very good

Check-in was perfect with a staff that was friendly and helpful. Room was very clean and spacious. Breakfast was great with a lot of options for adults and children. Pool area was lovely and our granddaughter enjoyed it very much. Very nice place to stay and we will definitely be back!

This hotel was a not the best representation of Marriott, will not choose this hotel again.

Room was great! Beds were cozy and quiet. Didn’t get to use the pool in the evenings. It was always very full off children and I think maybe from the parties they were hosting. Couldn’t swear to that one though. Breakfast was great! Lots of options. I would stay here again.

Seems like a newer place. Great location

Beautiful Impeccable Quality World Class...

Nice property, didn’t like the location. Lot of other hotels in close proximity. Parking wasn’t the best.

Staff was very friendly and helpful. Property was very clean. I especially loved the music playing throughout the pool area and atrium. It gave a very festive vibe like I was at a resort. No negatives , it was great.

Everything was perfect!

Super clean, safe and comfortable! Everything was perfect!

Nice hot tub. Clean. Comfortable beds. A lot of light though, bring an eye cover to sleep. Decent breakfast buffet. At the very beginning that I walked in I felt a little ignored. The attendant literally asked me the same question several times and proceeded to keep answering the phone, which I’m sure most places do. She was the only one at the front so I felt that that might be why and then we she hung up the phone she was more focused.

Very good

Excellent breakfast. Clean.

WHAT I LIKE THE MOST, WAS THE POOL, WATER WAS HOT, PERFECT FOR TODDLERS, ALMOST AS HOT AS THE JACUZY. BREAKFAST WAS THE SAME EVERY DAY, FOR 4 DAYS, NOT SO MAY OPTIONS.

Great stay. Highly recommend.

The customer service and breakfast was excellent. I loved that they had a waffle maker. The fact that it was right next to another hotel. It made it a little confusing when arriving and figuring out where it was. The parking area leading up to the hotel needs maintenance but that’s more of the other establishment upkeep.

clean and quiet

Exceptional