Home2 Suites by Hilton Albuquerque/Downtown-University

Initially upon check-in, the staff was amazing. There was an employee that was the late coverage. She was rude and not helpful and was arguing about us having an additional reservation. Initially when we registered the manager had commented that she saw the additional reservation. I Thk m we will be staying at the Home 2 Suites in another area.

Easy to find

The only thing I would suggest is that with having two kids in here to have at least swept the room everyday. That didn't happen. But I did enjoy my stay here and I will come back

Check in was fairly quick. Receptionist was not very friendly. Overall the hotel was great

What stood out was the rooms are very clean. Breakfast was fabulous hotel. Staff was very, very kind. The only downfall hat was that the pool smell a lot like bleach so the kids didn’t swim much and that’s why we book for the pool.

Clean and spacious room, nice location, well stocked kitchenette. Great room for spouse and I and our toddler.

Clean room, helpful staff

I was impressed! Clean and a true mini suite. Felt like a studio apartment

Battery in door lock needed replaced and toilet paper holder set wrong.

It was welcoming Everything was great

Breakfast definitely could’ve been a bit better, even going down early it was kind of cold, but I love the location and the staff! I honestly wish we had the room where the couch has its own area! The space would’ve helped past that it’s great! I love the pool but for the price you would think the pool would be heated, and the area around the pool is somewhat dangerous it’s super slick! They need more grip padding down.

Thank you and the staff.

OK but would not stay there again.

It was in a good location for what we needed. Our room was changed “by booking” because they over filled the place. So our room was smaller than we anticipated. And we weren’t told about it at check in.

Stay was nice .

Room very nice and well appointed.

Breakfast was great, breakfast attendants were super nice and helpful. Kept the place stocked up and clean

To be fair I spent little time in the room. The hotel's proximity to the UNM shuttle service is a big plus.

Amazing place to stay

The breakfast was horrible. Staff often away from desk so had to wait to purchase snacks.