Motel 6 Addison, TX - Dallas

I stay here when im in Dallas for business. To be honest its hit or miss. I know roaches are a thing but I dont like them I dont want to sleep with them so I normally bring my own single air mattress and pillow. Environment is safe and quiet and the location is good however if there was no bugs this location would be A1

Clean, but ran down. Staff rude. In all not bad considering the price and location.

Staff very unprofessional. Room was not clean . Carpet stained and furniture sticky. The room had a strong odor , and lobby smelled of marijuanna. Ownership has poor communication.

nothing everything

Passable

The cleaners need to be sacked. I had seen 'stands if hair' reviews and was hoping it had been identified and taken care of. There were strands of female hair literally everywhere in the room. The cleaners need to be queried!

Passable

It’s a motel 6 and for the price it’s just what you pay for. The bathroom door wasn’t really a door. It’s just a two door swing open and it didn’t really close since you can see thru the middle. The first room I got the lock didn’t lock. And the room smelled of cigarettes. It’s outdated and dingy. I just needed a place for the night and check in and checkout was easy.

Bad

Passable

A/c was blowing hot air

We should have known there were going to be issues with this hotel as soon as we arrived. There was a police car in the parking lot on a call. The door to the room looked like it had been previously forced open/broken into. As soon as we walked into the room it immediately felt damp in the air. The sheets were moist to the touch and the room smelled badly. We tried to reach out immediately to the front desk to let them know we were not happy. The guy at the front desk was extremely rude and actually ended up hanging up on the phone on us. We stopped by the front desk to attempt to address the issues in person. He told us he needed to go look at the room with us. We went to the room together where he tried to argue that the damp/moist room and sheets were “normal” and “how they were supposed to be”. We tried nicely several times just requesting a refund so we could find a room at a different hotel. He fought us on this until he eventually agreed to refunding us only $20 of the full amount we paid. Never staying at this location or any other hotel under this name.

So these people who run this place are the absolute worst. No customer service at all. I stayed here 13 nights and on the 14th day at 9am they call me and tell me I have to check out by 11 that day. I asked why they said it’s policy. I asked where it was printed at they said it wasn’t. They are basically keeping from paying me my taxes back. They won’t do anything to help their paying customers. I won’t be back that’s for sure.

The room was not cleaned very well it was something sticky on the floor and the door has not type of insulation bugs were coming in the room the room was really muggy because of the door not being properly insulated. I wouldn't recommend this motel 6 to anyone for more than a night the water pressure is terrible the water takes forever to get warm or hot I won't be visiting this motel 6 in the near future

We loved our stay! We will be staying there every weekend this summer! We appreciate the staff for being so friendly!

Clean, convenient, friendly & helpful staff. Great rate The only issue I had was that on the morning of check out after going to get coffee & breakfast down the street I came back & key didn't work. I walked to office & got another 1 that also didn't work. The clerk called maintenance man that I waited a long time for & never ended up with a working key. It was extremely frustrating, inconvenient.

The facility itself was fine no problem. Irritate attendant at the office

Irritate attendant at the office

Thank you

Exceptional