MainStay Suites Wilmington - University Area

Great studios for the family, clean and well maintained. The staff is very cordial and helpful. Breakfast it's ok, but if you like a big breakfast there is IHOP and cracker barrel restaurants near by.

Our bathroom also had a leak. I chose not to report it because I didn't want the hassle of being moved to another room during our stay. The cleanliness of the property was another disappointment. The elevator floor was dirty every day, the hallways looked like they hadn't been cleaned well, and our room's floor also felt dirty. The odors in the lobby and hallways were unpleasant throughout our stay. Ironically, next door, the Sleep Inn smelled fresh and inviting as soon as you walked inside. I understand this is an extended-stay hotel, and guests are there much longer than at a traditional hotel. That naturally leads to more wear and tear, and management can't control how every guest treats the property. However, replacing permanently stained towels and washcloths, improving cleanliness, and addressing the odors would make a huge difference in the guest experience.

Clean room, clean kitchen, comfortable bed. Quiet location.

I’m always happy staying here, great place

I booked a stay and they canceled my booking (which is okay) BUT they kept it to themselves 😑😑. Did not even inform ME or EXPEDIA( confirmed by 4 expedia agents). I was stranded at 12am in the night trying to figure out where I should go. ZERO HELP FROM THESE GUYS. I had to stay in a dirty motel because there was no other stay available at middle of the night. BE CAREFUL IF YOU BOOK! MAKE SURE THEY DONT CANCEL AND KEEP IT A SECRET

Lindsay professional, courteous. Repl defective tv remote.

Staff was great and friendly. Clean room. Great location.

Room was clean, breakfast was good! Only complaint is the hallways smelled like cigarettes. Also good to know the pool is at their next door sister property!

Great stay!

Okay stay but there wasn’t any bedding for the pullout,not enough towels and the deadbolt did not work. Front desk staff was helpful in covering our needs.

It was in a convenient location; easy access to major food chains and stores. The complimentary breakfast was great, I was satisfied with the options available. I have no complaints , it was a very restful stay.

The best thing about the hotel was the location.

Very good

It's proximity to the airport The lack of cleanliness. I left a tip for the cleaning staff, only to arrive back to the room to find the tip money gone and the room not cleaned. When called the front desk to inquire about the lack of room cleaning, when the cleaning staff finally did arrive hours later, they brought an attitude with them and the sheets were stained. The Pack & Play they gave for our baby was stained throughout. The carpets felt grimy on our bare feet. It advertises as having a pool, but the pool is located at the hotel next door.

Room could have been cleaner, couch and carpet was gross and there were stains on the walls

Superb

Exceptional

Great check in, clean room, breakfast was great.

the tile floors were sticky.

Spacious, good breakfast One light was flickering and I called and nobody helped.