Rodeway Inn West Memphis

The room was clean, outside was not.

That’s good, but I had to pay out-of-pocket because the virtual card kept declining after I booked the a hotel but I have fully received a refund so thank you

Great

Exceptional

.

Bad

Close to interstate

Enjoyed my stay

Staff were friendly but the rooms were dirty and not safe. The door to our room did not lock and there is a lot of homeless in the parking lot.

The value of the room Staff was not helpful nor did they care of my concerns with the room

Room that I was given, the bed was broke, leaning to one side. The AC barely blew, the tv all channels were blue, the bedding was DIRTY. When I called to check on changing rooms not once but twice I was ignored and never contacted about my concerns. Also I was told since I went through a third party (booking) that I guess they weren't responsible is what I was told. Toughed it out for the night but definitely won't return. Very disappointed in how staff handled or didn't handle any concern I had with the room.

Exceptional

Didn’t get a good sleep And housekeeping was at door starting at 8:00 a.m every 30 minutes till checkout

The floors were disgusting. The bathtub was nasty. I also saw two bedbugs.

Pleasant

The handicapped accessible room is not wheelchair accessible. The sheets were not fresh and there were exposed wires in two locations and outlet plugs did not work.

Photos are extremely deceiving, the inside is slightly updated but the outside is really rough and right on the interstate and you hear traffic all night long the walls are thin and crackheads live here so you hear screaming and fighting and cussing all night would definitely not recommend to anyone

No ADA access

Nothing

Place is okay.