Omni Tucson National Resort & Spa

Lovely stay

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Not all OMNI resorts made the same. Location is not bad Service. I was being ignored with all my requests. Nobody showed us to the room. Took us 20 min driving around to find it. Electricity did not work on arrival. Contacting them over email did not work had to drive to the front desk to get an engineer to fix it. They try to get out of cleaning our room. Texted us to opt out of it for charity. After cleaning they left folded rug in bathroom remaining folded. Only towels were replaced. They gave us 2 creamers for 3 people. When I asked for more. Front desk lied they will be there only in 20 min when he knew well there is nobody on yet to help me. When I drove inAGAIN to get the creamer. He handed me coffee tickets but was dismissive rather than apologetic. It was supposed to be luxurious end to our road trip. But it was the worst out of 6

perfect stay, perfect accomodations, just perfect

Really enjoyed my stay. Very friendly, helpful staff. I will definitely come back.

Everything is perfect 👌

Everything was wonderful!

We love the cleanliness of the property N/A

Overall a well maintained property, great food and fitness center. Our only complaints were the cleanliness of the back deck of our room and front porch/stairs leading to room. Neither were cleaned during our stay with an abundance of leaves and bird poop!

Staff was excellent. Very attentive. Facilities were very nice too.

I loved the location, I loved the vibe of a vintage luxury hotel. It was clean and smelled good!! Rooms are very spacious and well appointed. Bathrooms are luxurious- large soaking tub!! The staff at every location were superb!!! I didn’t factor in that a vintage hotel means more walking, more stairs, thin floors between rooms, no covered parking, small balconies / patios. The pool furniture is really old and worn. Not enough umbrellas for shade to go around.

Gorgeous facility that was perfect for a quick over night stay for my mama and I. The property has been around for a long time so some of the features are aged. But it’s clean and surrounded by beautiful desert. We enjoyed our time very much.

Superb

Pool umbrellas need to be updated, had to fight with them to get them open and often took two people to figure out how to open them, finally had to call staff member to get them open. Wasn't just me ,witnessed this several times. Aside from that, staff is amazing and friendly, location is very good with beautiful views, Golf courses are in great shape. Girlfriend said the spa experience was very pleasant. Would stay again, but guys, PLEASE get new pool umbrellas!

The staff was AMAZING! The room was comfortable and the property was pristine.

And pool area. Cabana overpriced for the quality We requested they send someone to clean the bugs. After an hour he barely made a dent in skimming the pool. Nobody checked his work and we gave up after that. The rest was great,

Easy parkingk

The golf cart rentals are located next to the dining venue.

Breakfast is ok not a buffet it’s à la cart but food quality is good service is slow Gym is very nice Views and golf course very nice

I found the pool area to be outdated and in need of a remodel. The omni is not worth the money for the oudated and shabby property. The only restaurant I liked was the breakfast place. I didnt; like the gnats in our room. Overall, will not ever go back.