Extended Stay America Suites Los Angeles Torrance Del Amo Ci

We always had to wait for someone to come to front desk if we needed to request anything. Also there was no instruction we had to throw our own garbage. Signs to designated garbage was not easily visible. The hallways always smelled of garbage and rotten food.

Scary area

Not a very well maintained, or clean property. Ok for those who need a weekly place to live. Not for vacationers or travelers. Construction of a new building across the street. Workers started with hammers at 7:00am.

Water leaking from the ceiling in the bathroom and the bathroom sink did not have a stopper in it. It became clogged. I asked for a wake up call and the agreed to call me. Then the next morning no call at all and I was 30 minutes late. When I complained, they said that they don’t do wake up calls anymore. So why did they agree to it in the first place?

Close to where I needed to be to All three different front desk people were very rude not willing to help when I asked a question. Stayed there for three nights every day we had to get our room key fixed because it would not open the door. There was a live spider underneath the bedding in the sheets. False advertisement on the website indicating cooking facilities and a continental breakfast there was no continental breakfast whatsoever not even a room for the continental breakfast. There was not one coffee cup in the room only a sink and a microwave and two burners was not able to utilize the room the way we intended on using it.

The hotel is old and run down. Our room was not properly cleaned. I found dirt, hair and debris all over the floors, in shower and in the corners of the room. Countertops in bathroom and kitchen area had not been wiped down. The only good thing I can say is there appeared to be fresh sheets on bed and towels in bathroom.

Location and kitchen. Kitchen utensils and cookware needs to be replaced. Old and mismatched. No toaster available.

Passable

I will definitely never stay at this poor-quality hotel again. On top of that, it was expensive. Very disappointing experience.

It was just awful! It smelled bad, there was no service and the WiFi didn’t connect the room was very basic to be a suite

It was convenient .

Exceptional

Very good

Small lobby, and no free Breakfasts

Location Room didn't have shampoo/conditioner; no ice machine on site, if you misplace a room key, they charge you $5.50 for a new one; microwave had some food explosion still in it. I overheard a guest telling the front desk clerk about a suspicious person in the parking lot casing vehicles, and the clerk told the guest THEY had to call the police to report it.

No breakfast, smelt like roaches, bathroom had purple stuff all over it

Location was great. Staff was friendly Could have been cleaner all around. Smell in the hallways wasn't great.

Could have been cleaner all around. Smell in the hallways wasn't great.

Bad

Exceptional