One Tijuana Otay

Everything

It was good service They don’t offer parking you pay for parking

Bad customer service i heard everything the rook next to me where so loud you can hear them having sex fighting

More variety of food?

The room was small and the bathroom was small

Location was great ..inside a mall with lots to do and places to go eat walking distance. As soon as you walked in you could smell like old rags. Just a dirty smell. Beds were offly small and very uncomfortable. The bathroom was moldy like it has not been cleaned. Overall dirty/smelly room. All the bedding felt very cheap and stiff extremely uncomfortable to sleep.

The location ! Everything was ok

Good, very good, new, clean and good location

I didn’t like it can the front desk really rude and I only stayed I night and I got charged for 3nights and they did want to give me my money back so I got charged

BREAKFAST 10/10 NICE STAFF WILL DEFINITELY COME BACK . THE LOCATION WAS A PLUS SO MANY STORES AROUND TO SHOP! A LITTLE SMALL SIZE OF ROOM AND ONLY ONE ELEVATOR .

Bad parking

Facility and rooms are a bit dated.

Good location inside a plaza staff was very helpful.

Convenient location Restrooms and room need to be updated and a little remodeling note that all bathroom towels were in very bad condition. Ripped up edges. please replace your towels for the customers

Cleanliness, safety, and location. Reception desk was great.

The rooms were super small.The carpet was ripping apart.The rooms were dirty full of hairs.The sheets were dirty.The staff was rude. Don't recommend.

Nothing Staff was rude the receptionist when I got there was very rude no hospitality at all. She did not tell me about the parking situation and I was very upset.

All good except the hotel charge $5 more than booking .co. The xtra hidden fee

There is no parking for the hotel and you need to pay a fee. It's difficult to find the entrance because no signs

We had a superior queen room, EXTREMELY SMALL. It was the smallest hotel room that I had ever stayed in. There didn’t even have a closet to hang clothes or a dresser, just some hooks and a shelf on the wall. It was very loud with the clubs nearby. They didn’t stop until 3am. The room was very dirty, mold in the shower. The air conditioning was either on or off, the thermostat didn’t work. And the front desk staff told us that it was going to be 100 pesos per night parking. I sent a message through Booking but didn’t receive a reply but when we checked out they only charged us 100 pesos for the stay. That was great but the incorrect information at check in caused us stress