City Express Suites by Marriott Tijuana Rio

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Bathroom was clogged the water was piled while your shower

Very clean and staff was very friendly

Everything is was amazing. The advertising said fully equipped kitchen but it was quite basic so a bit of a challenge to cook even simple meals. However, the rooms are a lot more spacious than expected. The room service is excellent. It’s overall a very comfortable stay for a very good price

Location They charged me in advanced

We love how this place

Staff was very friendly Wifi was t the best but besides that the stay was very good

All All

Breakfast was nice. The waffles were a good option because everything else was kind of generic. Cereal. Eggs and black beans!? I wouldn't serve beans for breakfast but to each their own. No bagels. No juice. Nothing to drink really at all. Just milk for the cereal. Could be better honestly. There was an oxxo across the street and a money exchange in the building near the entry. The lady that sits down there in the lobby is super nice but again... No English. I was hoping at least the desk people would be able to communicate with their customers. ? It was only a few minutes from the border. Only 1 person that worked there at the desk spoke English which made it hard to check in. My room was not ready even tho I called ahead to make sure and they said everything was good. I was still charged the same price for the room even tho it was much much smaller than the one I wanted and paid for. Not good. The view was awful but it's TJ sooo.... Yeah. The room was dirty and I had to ask the lady to come in and clean it as soon as I got there. (Finger prints on the mirrors and TV and dust everywhere.). Had a little kitchen which was a selling point for us because I was going for a major surgery, however, there were minimal cookware and no saute pans only sauce pots. The silverware in the drawer had old food still on it... ? The while Mitch was filthy. Really gross. And I was very happy I brought my own sheets, blankets and pillows... This place needs a lot of help. Of yeah! One more thing. There was no secured parking which was mentioned. You just park underneath the hotel with 1 shady looking fellow watching the entire lot. Minimal parking spots AND there was rubble on my car from what appeared to be from the ceiling....?? So the place is literally falling apart. Marriott really let this one go.....SUPER DISAPPOINTED. I have stayed in many many hotels and NEVER have I ever seen one this bad. Stay away. It's worth going to the more expensive spot but be careful because you're a target if you're rich and white in their eyes. Good luck ?. We also got hustled at the border by 2 police officers for 250 bucks to be able to go back to our own country.... Great time! ?

Clean and friendly staff

The location is good. And it it nice. Breakfast was good. The fridge was not clean and the staff was not friendly!! They have a car service, he was Very rude and seemed annoyed. I had emergency surgery and couldn’t drive. I ended up calling for a different car service to take me to my appointment.

Location was great. Didn't try breakfast Friday night the fire alarm was going off and nobody was communicating anything. Scary and unprofessional

Very clean and great location

Elevator wasn’t working. The room wasn’t ready until past 5 pm had to ask many times. Beds had a horrible smell. Will not stay there ever again. Elevator wasn’t working. The room wasn’t ready until past 5 pm had to ask many times. Beds had a horrible smell. Will not stay there ever again.

The location just was perfect. N/A

The finishings are cheap and getting tired

Everything every time that I come to Tijuana I stay here

for some reason the ethernet cable wasn't working in my room, however wifi was working.

Bed sheets were dirty, there was hair from previous tenants in the sheets. Yikes. Had to ask to replenish breakfast bar to be able to eat.

Better breakfast.