Extended Stay America Select Suites Tampa Brandon East

Lobby and halls were dirty and not maintained… doors to outside wouldn’t close and not secure. Room had broken chair and TV didn’t work

Bed bugs at room Bed bugs at room

Quite areas

Roach fell on me while laying on the bed. Killed it and I only saw one. Had to call 3 times to get checked in due to it being after 10 pm when I got there.

Good

Lo normal,

The only 3 good things about my room was the bed, toilet, and hot water. The microwave was missing a handle and did not close. Couldn’t use that. The door looked like someone broke in. Which I did not feel safe. The room did not have extra towels or wash rags which we needed. 1 side of the room had charging outlets. The room smelled like old smoke. The front desk clerk was not available for approximately 5 mins to check in. And she did not smile, say hello or give a friendly greeting. If it wasn’t so late I would’ve taken a monetary loss and went somewhere else. I will not book this chain hotel again.

Exceptional

Nothing No toilet paper, had to purchase towels, and I had to call on a private phone in the lobby to get someone to come to the front desk

No toilet paper, had to purchase towels, and I had to call on a private phone in the lobby to get someone to come to the front desk

Nothing

Clean Nothing

Exceptional

Everything was Great

Customer service fat girl that wear the goggles tried to beat me mad cus the rooms are filthy the carpet is filthy and roaches up a crawling bout to take over the room

Exceptional

Front desk is clueless,

Everything was perfect great staff

Very good

This property was so filthy I ran out of there 20 minutes after checking in when I felt a bug crawling on me. I am still having trouble getting my refund after having to sleep in my car because the place was so terrible