Hotel Duval, Autograph Collection

This place was beautiful & amazing!! The staff treat you sooo good,!! The amenities are top notch!! We had such a great time & the place was fancy,we felt like royals! Fresh baked free cookies,complimentary breakfast was out of this world!! Dinner was amazing!! All around GREAT EXPERIENCE!! THANK YOU ALL SO MUCH!! GREAT JOB TO EVERYONE WHOM WORKS THERE!!

This hotel had the best quality foods for breakfast and dinner which made our travels pleasant on top of the excellent service provided by the staff and valet services

When I come back I'll be staying there again. Staff was Very Nice Valet was Very Nice and Quick, and attentive. Very Quiet and Classy. We Loved it. 5-Stars.

Valet was listed as an amenity but what wasn’t anywhere was that it is the only option and costs $36 a day plus tips. That is crucial information when budgeting your trip. The bathroom in all the rooms is not fully enclosed and is made of frosted and clear glass doors. If you’re alone or with a partner it’s totally fine but if you’re traveling with people you are not intimate with it is not private. Overall nice hotel good central location. Everything you need seems to have been thought of. If valet is the only option it should be complimentary so that the staff will get tipped better. And private completely closed of bathrooms in shared rooms would be the only two things that would make me hesitant to return.

I highly recommend this hotel. It's very chic and clean, and the staff is exceptional. Their customer service goes above and beyond. It would be perfect if it had a pool but other than that I loved this hotel

Amenities were wonderful I will stay again

Location Nothing

Superb

Superb

The staff was the 5 star experience!!! The rooms were less impressive, won’t stay there again but definitely will come to the rooftop bar again!

Not parking and expensive valet parking

Can’t beat the amenities- welcome drink and breakfast were awesome! Bed was super comfortable. Nice hotel. Great valet

The hotel has a room on level 7 that has a billiards table and snacks/sodas books and a fireplace. There is a Shula’s steakhouse inside the hotel. We did not eat there only because we had other reservations set much earlier. I am a bonvoy Marriott member, this is a signature hotel. With that they give an amazing breakfast each morning and it’s from the bistro not some silly continental breakfast like other hotels. You also get a $25 coupon for shulas and 50% off the valet. Plus 2 free drink coupons for level 8 bar. They do beers and wine on certain days for happy hour and food! That extra step was so nice compared to other places. My only issue was the pillows. The second night they replaced them with something a level higher. If they invested in foam pillows, I’d rate my stay a 10. There is even Starbucks in the lobby for free!

Everything The bar should stay open longer

I really wanted to give this hotel a perfect score because so much of our stay was wonderful. Unfortunately, a hotel’s main job is to provide a good night's rest, and that is where the experience fell short. The bed in our room gave us one of the worst nights' sleep we've ever had. It wasn't worn out or sagging, but it was just fundamentally, incredibly uncomfortable. It lacked any sort of comfort layer or cushion, making it feel stiff and unforgiving. Both my partner and I tossed and turned all night and woke up completely exhausted with aching backs. It breaks my heart to leave a mixed review when the front-line team works so hard to create such a great environment. However, a quality mattress is essential for a good stay. I really hope management considers adding mattress toppers or upgrading the bedding to match the 5-star service their staff is providing.

The property is beautiful, spotlessly clean, and in a great location. Best of all, the staff are absolutely incredible. Every team member we encountered was warm, professional, and went out of their way to ensure we felt welcome. I really wanted to give this hotel a perfect score because so much of our stay was wonderful. Unfortunately, a hotel’s main job is to provide a good night's rest, and that is where the experience fell short. The bed in our room gave us one of the worst nights' sleep we've ever had. It wasn't worn out or sagging, but it was just fundamentally, incredibly uncomfortable. It lacked any sort of comfort layer or cushion, making it feel stiff and unforgiving. Both my partner and I tossed and turned all night and woke up completely exhausted with aching backs. It breaks my heart to leave a mixed review when the front-line team works so hard to create such a great environment. However, a quality mattress is essential for a good stay. I really hope management considers adding mattress toppers or upgrading the bedding to match the 5-star service their staff is providing.

Pleasant

There’s nothing I didn’t like. The staff is some of the best I’ve come across in any of my hotel stays.

The Valet guys were super friendly both dropping off and for picking up. It was just a one night stay The property is old and dated, room phone didn’t work, world’s smallest bathroom that didn’t feel clean and could really use new beds.

Although we loved the staff, they were super sweet and tried to help in anyway they could, unfortunately our room was dusty, was missing the TV remote and was never cleaned by the cleaning service while we were there (we did not have the do not disturb sign up or any reason why is shouldn’t be cleaned). We asked for it to be cleaned but were told the cleaning service was gone for the day unfortunately. They did replenish whatever we needed however and felt bad. We did like the location (near the Capital and FSU), and all the perks of being a Marriot member. We will try it again, because regardless of these things, we did like the vibe and the staff a lot. They made up for what had gone wrong with perks, even without asking so we appreciated that. We were also told they are renovating soon/which would be amazing in our opinion.