Red Roof Inn Suffolk

The place was dirty! No soap in shower no extra anything! Never again

Basic room that met a need... biggest disappointment was that the extra lock on the door was completely missing and we felt unsafe. We arrived at midnight and there were people hanging around inside and outside lobby in an unusual fashion.

I had a poor experience- the clerk did not seem interested in checking me in and when I arrived in my room the TV was on, the toilet seat was up, there was toothpaste spit on the bathroom faucet, and the room smelled like fresh marijuana smoke. I was afraid I had been given a room already in use but was assured that was not the case. The Wi-Fi cut out several times and I was unable to use the TV and the internet for most of the evening. I definitely do not recommend this property!

Air conditioning was cold.

Great

/ Asked to get a partial refund after a mistake in the booking. Got 3 dollars back.

Location Small rooms

Enjoyed my stay

Clean room

Very good

Its nice, clean room and bathroom like to stay again

the bed sheets wasn't charged for the time I was there

I stayed for a week and had staff clean my room keep up with the bathroom. Was close to my job and near social places for the evening

The AC worked nicely. The television worked and had several channels. Bed was clean. Soap and shampoo provided in shower. Working mini fridge. There was a huge hole in our bathroom above the mirror. Our room window on the first floor did not lock. Instead it had a pvc pipe in the rail to prevent it from opening all the way. One of the usb outlets beside the bed did not draw power. The front desk is protected entirely of glass. They clearly want protection from needing to engage with undesirable or disruptive individuals. Makes you wonder if it’s safe to be there. Doesn’t send a welcoming message. There was not a room available that did not accept pets. So pet free is not an option. It smelled very musty and like animals. Needs a lot of work, updates and repairs. No attention to details. Parking lot was not clean and had a lot of trash. This is a place with zero amenities and the most basic options. Stays mostly accommodating people who are out of better options or need a low budget option (although $120 a night isn’t really cheap). It gets the job done, but they aren’t trying all that hard to do more than that.

Disliked having to pay extra for room with coffeemaker. AC Unit needs a filter change. No bedside lighting, just bright ceiling lights. Towels are a little worn.

Very good

Bathroom tub had no bars and tub was slippery.

Very nice and clean

The room was ok, but the floors were sticky. The staff was very friendly. The only thing that I didn’t like, there was no phone in the room and the shower had a burn looking mark on the shower wall and the tube was very dangerously slippery when taking a shower. I will most likely not stay here again. I am just used to a more modern hotel.

Pet friendly and easy to get to but the rooms are very cramped, outlets by bed didnt work, when I used a paper towel to wipe up something off the floor it came back black like the floors never get mopped. Hardly ever anyone actually at the front desk, have to call them by phone to come down and always prompt but just found that odd. Coffee machine in lobby appears out of service with no coffee cups. Very thin walls can hear everything around you and there were multiple people jsut letting dogs bark and nobody seemed to care. Definitely not worth the price paid for literally no amenities