The Phoenix Hotel

Great stay.

Cute spot, great location, gorgeous courtyard!

Not terrible. Not great either.

I gave this hotel a neutral rating for one reason. It’s in a terrible and filthy part of town. Obviously, they are not going to disclose that, but travelers need to be aware. The hotel is super cute and well maintained, but once you leave to walk anywhere, you are in a very sketchy part of town. Our Lyft driver even asked us if we were sure we’d be ok when she dropped us off.

I don't recommend this hotel. The neighborhood isn't great as well. Centrally located for what I needed.

Parking was available, staff was helpful, room was just alright. It wasn’t as clean and we found a few hairs in the shower, dust around the bed. I wasn’t a fan of their windows because at night you can hear everything that goes on outside. I kept on getting waken up and there’s not much privacy. Staff was excellent though.

Antes de llegar al lugar, tuve una muy mala experiencia con otro lugar, asi que cuando llegue al lugar el recepcionista fue muy amable, eso me dio tranquilidad después de la experiencia que tuve en el otro lugar y quiero dar las gracias, porque el lugar estaba muy bonito, limpio agradable y el trato fue muy placentero, recomiendo este lugar 100 %.

Staff is friendly and helpful

No AC

area where hotel is location, surrounded by lot of homeless people and often walkways were very dirty

Clean property & friendly staff. I wish amenities included a microwave &/or fridge.

This hotel has the best staff - we are return visitors and it's nice to see the same peop

Nice location. Room could be better stocked with towels and essentials.

Bad

It’s a good location and staff was professional and helpful. However, the walls are thin and our room was too hot. The ceiling fan was not enough to make the room comfortable.

Cute kitschy hotel

The hotel was recently sold and under new owners. It was like taking a walk back to the 50's -70's..it was frequented by rock and roll bands. It shows alot of history. The beds are very comfortable and the room was clean and smelled good. Even though it is located on a busy street it was quite.

I wanted to like this place. Price was great, reviews were mixed. I booked a two night stay and checked out after the first day. My 11 yr old found a used vape underneath the bed upon getting to our room. The walls were dirty, painted tile in the bathroom peeling, the restaurant onsite was closed (learned this right at check in), homeless people all around (outside) the property, walls were thin (crying baby in another room all bought), doors slamming all around us, toilet clogged twice, the list goes on. Thankfully they agreed to refund our second night since we left. I wanted to like this place, it had a cool vibe initially. It just did not meet the expectations. Bed was comfortable and they had cable, that was nice.

Exceptional

Exceptional