Extended Stay America San Diego - Sorrento Mesa

It was a good stay for the price and area.

It was quiet Staff is very rude. I called to see if I was able to extend my stay for sn additional night and was told I could look online. When I said I wasn't sure what type of room I had booked I was trested like I was an idiot. Ultimstely I was told nothing could be done over the phone not even telling me if I was able to extend. Also the stove did not work. The free breakfast in the morning is coffee, pre packaged mini muffins and oatmeal packages that you can mix with hot water. I will never go back

Staff was friendly, check in was quick and room was clean and decent for the price.

Very poor

Location. Clean facilities. Towels are kind of old.

location facility is old and the room and bed are not very clean

Exceptional

Pleasant

Nothing Everything they didn’t even have hand towels

Very good

There were no outlets near the nightstand, which made it impossible to use my CPAP machine or charge my phone next to the bed. There was also a lack of pillows, so I was glad we brought our own. The room did not have shampoo, and the shower amenities were lacking as well. If I had been staying more than one night, I would have been much more disappointed. That said, if you’re simply looking for a bed to sleep in for the night, it will get the job done.

Wire bed frame was broken. Bathroom had dirty and peeling tiles and chrome fixtures were peeling and rusted.

Rooms need remodeling Need shampo in the room Need water bottles

Passable

It was a good stay

The hotel is next to a busy road and the window can’t block the noise at all. I was wake up at 5am.

Very good

Exceptional

I didn’t like that there was nothing in the rooms, they did not seem very clean either.

Need to power wash stairs and walkways. Busy high traffic roadway by Qualcomm. Property is getting very dirty compared to prior stays. Yellow Stained Popcorn Ceiling. Indian guys throwing garbage and food waste litter next into parking lot.