Quality Inn I-10 East near Frost Bank Center

for the price, I was pleasantly surprised by how well it was kept also it was quiet, and the beds were comfortable also had a spacious bathroom

Not a great experience... got there checked in. So called room was a non smoking and room smelled nothing but tobacco. Told front desk and she was not as helpfull.

good bang for the buck

Staff was very very rude

Nice

I stayed here recently to watch game 2 of the NBA finals (go Knicks!) and even tho it was a short stay, the staff was very helpful and accommodating. I arrived very late and check in was easy. The room was spacious and the AC worked great against the heat and humidity. Everything in the room was very clean and the bed was noticeably comfortable. It was an easy walk back from the arena to the hotel. There isn’t much around the hotel within walking distance if you’re looking for restaurants/bars, but I was not. I would stay here again for another event at the Frost Bank Center.

It was close to the convention center we were going to. The first room we were given smelled like mildew (like old wet carpet) and the lights didn't work, nor did one of the key cards. Then the front desk person didn't want to give us another room without checking the lights first. When she gave us a new room, she said she wouldn't change us again even if there were issues with the new room. In the new room, we still had a key card that didn't work. When we went to get a new key card, they went through like 5 of them to get one to work. The room was not very clean and the pool was never clean. The ice that came out of the machine was also dirty. The lyft driver who picked us up to take us to to downtown for dinner told us not to leave our room at night, that the area was not good. So, unless you're desperate, I would not recommend this motel.

Daily cleaning was OK. Staff OK, but forgetful about requests (only 3 hangers). I requested more, still only 3 after 2 requests and 3 days of my stay. I had to wrap the refrigerator adjustment knob with wire from a "bread tie", to make it turn the adjustment knob to the coldest temperature. (That was on the replacement of the first broken knob). At "free breakfast": pancake machine broken; The cereal (Fruit loops) cereal was stale; There was only 2% milk available, (98% water is not milk to me); Muffins were OK. Bread was OK. Parking was OK but it was not marked with lines or numbers on the back side of the hotel. The price was fair.

It was the closest to the Freeman Colosseum. First night was ??the clerk would just not listen to what was wrong. Either she couldn’t understand or you wouldn’t listen. I repeated that we wanted a new room because the bathroom door wouldn’t shut properly and the phone was not working. She asked me over 4 times and I would just repeat myself. Then she kept getting my room number wrong.

Nothing...all good

Breakfast could have been better, they only had bread and cereal, the pancake machine was out but it was off and there was no pancake mix. Older lady at reception seemed rude at times.

Forget this place

Pancake machine never worked.

Agradezco al personal de recepción la oportunidad de dejar nuestra camioneta justo frente a la entrada para tener más seguridad, ya que teníamos bolsa portaequipaje llena, y al dejarla estacionada donde nos ofrecieron incluso quedó protegida de la lluvia que se presentó ésa noche; un área de oportunidad es el desayuno, ojalá que mínimo agreguen waffles o pancakes.

El staff fué fatal y el gerente o supervisor nunca apareció

Staff amazing, rooms clean but the whole property needs a complete make over. Breakfast was wheat bread, coffee and I think poppyseed muffins 6, needs drastic help, so much for a hot breakfast! Bathroom had to be a joke it was so small it was an after thought!

Clean NA

Definitely will stay again

And the breakfast was very poor the pancake machine ain’t work and nothing special tbh.

This place sucks