Nogalitos Motel

I booked a non smoking room with amenities of a refrigerator and microwave and ac. The room had three cockroaches in it and the ac was not on when I opened the door. There was no refrigerator. It was over 90 degrees inside. I turned on the ac but still had to get a fan to get the temperature down. It took 2 hours for the room to cool to under 80 degrees. It was miserable. The room had an ashtray and burn marks on the bedding, furniture and even the bathtub. The bedding was dirty and the pillows smelled of smoke. There was a trail of bugs going up the wall along side the bathroom sink. It was after 10pm when we checked in and a severe thunderstorm was coming so we had no choice but the clean as best we could and stay, but left the following morning even though I booked a total of three nights there. Expedia refused to issue me a refund even though I reported the issues immediately and provided pictures as proof citing that I had to go through the property. The property manager refused to give a refund citing that I had to go through Expedia for it. They did not offer a better room and the entire experience was terrible. My kids were scared to use the bathroom because of the bugs and the room was so hot we couldn’t get to sleep til 1-2 am after it started storming. Worst hotel experience I have ever had and will not use Expedia again because of the lack of accountability on their part when they are the one who charged my card.

The bed sheets were not that cleaner.

The location was the best The bed sheets were not that cleaner.

Superb

Exceptional

Staffs attitude and unwillingness to help

I will not be returning

Pleasant

The blanket on bed had stains.

The room was very dirty. Had food and blood stains on wall. Very very unsanitary. The room was very dirty.

too expensive for a motel like that

Nothing!i payed---- for one night and it was horrible,worst hotel ever!gang writings on the walls,ac didn't work just blew air,beds were hard as a rock and uncomfortable.i honestly couldn't wait to check out the next day.They didn't put any wash cloths!

The worst hotel I ever stayed at.. RUN! Dirty rooms with dirty sheets and no soap & no shampoo!

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I wish I knew they were going to raise the price after booking a room!!