Courtyard by Marriott San Antonio Lackland

Nice property, clean rooms, helpful staff. Bistro takes too long for breakfast and not really Starbucks caliber drinks.

Staff was helpful; place has a bad smell

El staff fue muy amable, empatico y muy servicial. Todo estuvo excelente. Agradecida por el servicio brindado.

Clean the bathroom better.

Rooms were a little outdated and it was kind of ghetto outside. There was security but the vibe was just off. Other than that no issues and the room itself and hotel were nice and staff was freindly

Exceptional

The room was clean but a little stuffy. We couldn’t get the room to a decent temperature. The bed was very hard. Overall, decent stay.

Exceptional

Very good

Clean rooms, but the AC was terrible.

This hotel is in a great location. THAT IS IT! … I switched rooms 3 times! First room had writing on the wall in the bathroom and a toilet that screamed when you flushed it. Second room had ants crawling out the heater. Maintenance came to fix it with a can of Raid and sticking paper towels in the vents of the heater. The third room I saw had a bad old mildew smell. Housekeeping advised because the hotel is old it has that smell they can’t get rid of in some rooms. Eventually, my child, and handicapped mother settled on the fourth room after a long day at Sea World, only to find dirty, mildew and mold in the bathroom the next morning. Luckily, we were leaving that day. I left mentally and physically exhausted from all the moving and the condition on the hotel. Definitely my first and last time staying at a Courtyard by Marriott, if this is how their hotels are kept and ran.

Can’t say enough about the staff. Very very friendly, outgoing and helpful. Even though this is an older property, it’s still a Marriott and great stay for the price. We were in town for an Air Force graduation and the proximity to Lackland AFB is amazing and easy to get back and forth. Definitely recommend and would stay here again hands down.

The best experience I have had yet with a Marriott yet

The restroom in the room was not clean, there was a lot of hair on the floor and the toilet was black around the rim

Room was good.

I didn’t eat at the hotel None

Hotel clerk, Spanic gentleman was excellent, friendly and great customer service. Fine I think.

Very good

Ethel was very sweet and professional. Overall everything was great. The only issue we had in our room was a weird noise we kept hearing. I thought maybe the people next door had a sleep pap machine but I think it wad the little fridge making all the noise lol The only issue we had in our room was a weird noise we kept hearing. I thought maybe the people next door had a sleep pap machine but I think it wad the little fridge making all the noise lol

The only issue we had in our room was a weird noise we kept hearing. I thought maybe the people next door had a sleep pap machine but I think it wad the little fridge making all the noise lol