Quirk Hotel Richmond

Two noteworthy things. 1- Room 404 you can't control the thermostat and it stays 68 degrees at all times until it clicks off and the noise it makes will startle you. We should have said something sooner but we dealt with it. 2-Our last morning I was awakened to the 2 over the bed lights falling off the wall in it missed my head by inches. The front desk staff offered to move us but we were leaving later the same day, so we declined. The gentleman said he was going to have his manager contact me to see what sort of compensation they could offer. I have now emailed the hotel and have yet to hear back, even acknowledging my email. Not a good look. Perhaps they don't care since it wasn't booked directly and that has often crossed my mind. If you choose to stay at Quirk, I would suggest making sure the wall lights are secure before heading to bed. I will add pictures as well.

Quirky art, nice central lobby/dining area combined

The room was clean at first glance, but there was a dust build-up on the headboard, no mattress cover on the mattress (just a sheet), and dead bugs in the overhead light. The coffee maker had dust in it, the room phone did not work and was covered in a layer of crust, and every light fixture (our room and the lobby) had cobwebs. The building itself seemed to be struggling. The card reader in the elevator was visibly hot-glued to the wall, the toilets in the lobby bathroom were falling off the wall, and there were paint splatters on every surface. During our stay, the hotel turned the water off for about 30 minutes for maintenance (no big deal, but we only found out what was happening when I called the front desk). Cute concept, but for the price point, I would have expected a lot more.

Superb

Just a lovely experience

This is one of the best hotels I have ever visited!

Staff was super friendly. Good location - close to just about everything in Richmond. Valet process was quick & easy. Clean & cute hotel. Water pressure in shower was low.

Loved this hotel!! Husband said this was one of his favorite places we have stayed. Historic building in historic Richmond. If I had to say one little thing that could be improved it would be water pressure but that didn’t take away from the stay. Hotel was lovely!

The room was nice and clean and everyone was so friendly . If in Richmond , I will stay again for sure .

The Quirk offered a lively and colorful stay! Looking forward to the next time.

The hotel was great. But when I checked in they charged me the full room fee even though I had already paid on Hotels.com. They reversed it. Then at 2am they charged the fee again. Luckily I had blocked my credit card due to the other charges. Each time multiple staff members and the managers had no visibility into what I was being charged for or any explanation.

Valet service is not 24/7. Can make do. Bathroom experience poor! Wash basin taps mostly sprayed outside. Poor poor water pressure and awful shower! Water leaked out shower area and made a mess in the bathroom. Hot summer, but room would not cool sufficiently. Thermostat set to 68F, but never got below 74F! Had to request fan for room. Asked for microwave, but never delivered. Overall, for cost paid the experience left much to be desired.

Main floor is beautiful. Great place to hangout, have drinks, have lunch or dinner.

Great

This is a cute, quaint boutique hotel in the heart of West Broad Street in downtown Richmond, VA. There are lots of restaurants in the local area. The hotel is also close to VCU, museums, etc, we went for a wedding weekend and the staff was great.

We absolutely loved our stay at Quirk! The service is wonderful, the design inspiring, the food delicious, and the overall feeling is that of a Southern Paris. We could live there! Instead, we made some purchases at the gift shop and took dozens of photos to direct the re-design of our home in Toronto. everything will be pink! Thank you to each and every Quirk staff member who made us feel special and cared for. Our only recommendation would be the installation of accessibility buttons to open the heavy doors. I have a shoulder injury and found them hard to open, plus it would be good for people with permanent disabilities.

I love the decor; all the staff were very friendly and helpful.

Quirky for sure. Old dry goods store converted into a hotel. Great rooftop bar. Room was spacious and clean.

Thank you for honoring your heritage…

The hot water and water pressure were terrible