Quality Inn & Suites Richardson-Dallas

It was worst than a motel.. they should degrade the hotel to a motel. Beds r so close to the washroom.. the washroom has a sliding door, so think how congested the rooms r!!!

Additionally, a fight broke out in the room next to mine, which kept me awake throughout the night. The situation became so severe that the police had to intervene, force entry into the room, and arrest the individuals involved. During the incident, the police asked me to leave my room in the middle of the night and remain outside while they handled the situation. Despite the significant disruption and inconvenience, no one from management reached out to apologize, check on guests, or address the incident.

Very poor

Pleasant

No vent. No elevator. No good aminities

Nothing No vent. No elevator. No good aminities

Bad

Superb

Outside the room looking good Inside the room nasty bugs everywhere mold in the bathroom

Inside the room nasty bugs everywhere mold in the bathroom

Drugs and meth/crack pipe were found in the room. It was reported to the manger on duty and 2 and half hours later no on showed to remove it. We had to grab it with tissue paper and take it down stairs to the front desk were the manager behind the desk was very rude and would not offer his name. He instantly stated he will not give an discount (without me asking for one) and stated he will switch the rooms and that is it. I asked for someone over him, he stated there s no one. I asked for corporates number and he refused to give it. He was very rude and stated he doesn't know why I need the number to corporate and then stated for me to call Choice. I asked for that number and he told me to google it. I advised I will find the corporate number or reach out to choice hotels and report this issue. He then called for house keeping and began to scold the poor lady who had no idea what was happening. I understand it is not a best quality hotel but the service and front desk attendee is beyond unprofessional and had a very nasty attitude, even at check in he was annoyed and tossed my ID and debit card to me instead of I'm my hand the way I gave it to him. He was very short tempered and agitated.

nothing roaches

Geat

Good

It was disgusting. I would not recommend anyone staying here. The supplies were not available. The shower curtain fell down from a bootleg setup! The bathroom door did not have a lock it was not safe and gross! Communication was very difficult

Room was clean air-conditioning was great. Actually, the only complaint our concern was the shower faucet did not work correctly. Could not get water. temperature.- had to take a cold shower or I could taken a hot scolding shower. There in the face there was no elevator and climbing stairs is very difficult for me.

Very good

Quiet and clean. House keeping was great, friendly staff. The usb charging port was broken, had to buy a charging box for phone and tablet.

The usb charging port was broken, had to buy a charging box for phone and tablet.

Super clean room, excellent shower water pressure and ice cold AC