Courtyard by Marriott Redwood City

Very friendly people.

Excellent option for this area

Excellent

Love the room I stayed in was so clean and organized like the staff really helpful and friendly and quick with getting my room key

A very nice hotel with comfortable rooms that have both a microwave and a refrigerator. Reliable standards of a Courtyard by Marriott. I am not fond of the fare in the restaurant, but at least you can eat there without having to go out and search around for a neighborhood restaurant. Also not wild about having to pay for parking.

and no free breakfast.

The room was comfortable. The fridge never got cold. I was told it only stays on for 2 hours at a time. Also buyer be warned as I had booked this hotel with the insurance, and had a family emergency. I was unable to get it refunded!

Location felt safe Low quality communication from staff eg about $50 per day charge, room cleaning only alternate days, no help in setting up sofa bed, no effort in trying to ready room before usual checkin time, no greetings as you passed reception, no tea in the room

Everything Nothing bad

The staff was great. Room walls are VERY VERY thin, neighbors next to me were making lots of noise late at night & early morning (adult things). Hotel is not responsible for these personal things that go on BUT the walls are thin and thankfully my child wasn't with me because they would've heard it from me. I wouldn't recommend this hotel if you are staying with kids or you need to double check if you have neighbors next to you. Hotel was clean and staff again were great.

Okay place considering the season and the price.

Location was great to the venue we were coming from, but a little tedious to get to. No luggage carts available going or coming. Was greeted twice by the same person, as if we were new arrivals and schlepping our luggage because of no carts. We were told we had an "Accessible" room - that room was at the furthest corner of the hotel and from the elevator...I would think that "Accessible" would mean close to elevator!!! Went to what we thought was a cafe, but it was a mediocre room with some food and screaming kids. Finally, we asked the nice girl behind the bar to ask the parents of those screaming girls to shut them up and we noticed people trying to work. The nice girl asked the security guard to talk with the parents and he did, thankfully. Go to our room and it was nice, so, we changed our clothes to go to bed, and found that the hide-a-bed was not adorned with any linens AT ALL...nothing in the closet, drawers, no where to be found. Called front desk and someone came to bring linens, etc. See above

Exceptional

Very good

The amenities are good, toiletries are good. Not even a free water in the room and the AC smells earthy so not a good experience here. Breakfast is good but can take a while due to long line.

Below standards for a Marriott. Shower had hair in it and the shampoo/conditioner bottles were empty.

Loved this hotel going back in august

Breakfast at the breakfast bar was good but expensive. Parking was outrageous. $24/night extra. Be prepared.

I would still recommend the hotel for its excellent staff, delicious breakfast, and convenient parking and accessibility.

Exceptional