Red Roof Inn Norfolk - Portsmouth

The staff was amazing professional welcoming and sweet. However the property was ran down. We literally had to go buy cleaning products to reclean our room. It was dusty the tub was peeling. It just looked ran down. Neighborhood was very sketchy. A lot of sketchy activities going on. Again staff was nice i would never stay here again.

The room was clean, so convenient to the ferry to Norfolk. AC was cold. Refrigerator cold too! Beds were comfortable. Parking was good. Food Lion nearby which was great. Quiet other than a couple of people that messed it up for everyone. The price was good too! I really have no complaints. Neighborhood-questionable During our stay a couple people walked up to us asking for money. Kids/grandchildren felt uncomfortable. Room - All was perfect until 2 parties checked into 2 rooms on our floor. There must have been 20or 30 people between the 2 rooms and the floor. Maybe for a game? They left and came back at 2am with speakers blaring in their cars, slamming their room doors talking and laughing loudly.

Very good

It was clean and the girl at the front desk was very pleasant. The adjoining room had a large gap under the door and I could hear everything that was going on in their room. Did not feel as safe as I would have been somewhere else.

Good

Location is good Bathroom could have a little upgrade.

Excellent stay very clean and quiet

No breakfast The way the room smelled. Better snacks in vending machine. Some staff need better customer services skills.

Pleasant

None of the usual bathrooms amenities, no hair dryer

Nice people Look nothing like the pictures and need to update room

close to eating,, clean room, friendly staff.

This hotel will do its best to make your stay stressful and exhausting. I booked a room for me and my friend, provided my ID, and signed all the required confirmation documents. My friend also presented his own ID , and everything was properly verified. However, when I tried to leave the hotel to buy a few items do my work , the front desk guy named “Max” told me that I was not allowed to leave the room and that if I did, my friend must check out !!!? . This was completely unreasonable and highly unprofessional. We had complied with all of the hotel’s requirements, yet we were treated as if we had done something wrong. The entire experience was frustrating and unpleasant due to the poor treatment and lack of respect shown to guests. If you are looking for a comfortable and hassle-free stay, I recommend choosing another hotel.

Bad experience

No

Bad

Superb

Nothing It was dirty. Everything was broken fire alarm wires were hanging in the ceiling so I would say it was unsafe refrigerator was stinky because they had it off. TV didn’t work and it was just overall completely dirty.

Exceptional

The hotel has good and Kind Staff, but I have to say the one guest thing is a bit disappointing I mean at least three guests hell just do two guest and see how it goes. My fiance son couldn't come see her because of the one guest rule.. Still though excellent hotel to book specially if you want quite and remote. Haha get on the odd side of building your always in for a show before work haha if you know then you know. We just got a puppy gonna see how she likes it soon.