Towneplace Suites Pensacola West I-10

I recently stayed at TownePlace Suites on Pine Forest Road and unfortunately did not have the experience I expected. The room had a noticeable odor that smelled as though animals had been present, and the overall cleanliness of the room did not meet the standards I typically expect from a Marriott property. Additionally, the pull-out sofa bed was extremely hard and uncomfortable, making it unsuitable for a good night’s sleep. If you are planning to have additional guests use the sofa bed, be aware that it may not provide adequate comfort. I do want to recognize Maime at the front desk. She was very kind, professional, and did everything she could to help address our concerns. Her customer service was the bright spot of our stay and is greatly appreciated. While I appreciate the efforts of the staff, improvements in room cleanliness, odor control, and sleeping accommodations are needed to enhance the guest experience.

I had a bug problem in my room. In addition, the floors are thin and you can here the busy roads. Not to mention noisy dogs. The place seems new tho and the breakfast was great.

We loved everything about the hotel! The room was clean and comfortable, the staff was friendly and helpful, and the amenities were excellent. We had a wonderful stay and would definitely recommend this hotel. Thank you for making our experience so enjoyable!

Good

Staff was very helpful and friendly. Room was clean and updated. One big problem was every time someone closed their hallway door it slammed so hard sounded like a gun going off. Need a variety in the breakfast menu.

Superb

Great and felt very safe

Parking and dog walking areas were easily accessed and plentiful. Rooms were spacious and comfortable with excellent amenities.

Our stay was amazing! Most definitely recommend a stay here!

Everything was great definitely will stay again when I visit 😊

Nice property.

Excelente

Room was a good size, well decorated and comfortable. The only gripe was no stands to put suitcases on although there was plenty of space available.

The staff was very helpful and caring during my stay. The breakfast was nice although I could have stood some grits because I am a southern girl. The room was clean and the environment was very nice. I would definitely stay here on my next visit to Pensacola.

Updated clean rooms with kitchen. Breakfast was not equivalent to the room

Peaceful and well rested

All great

I Enjoyed My Stay

G.R.

Clean, good location, friendly staff